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Halo Collar
- Consumer Goods
- Woodcliff Lake, NJ
About this business
Specialties: Halo Collar is an award-winning virtual dog fence. It is an all-in-one dog safety and containment solution that allows you to instantly create up to 20 GPS wireless dog fences, so your dog is safe at home in your backyard and everywhere you go. Halo is the most advanced wireless dog fence and GPS dog collar, giving you the ultimate dog safety solution. Your dog will benefit from an expert training program designed by world-renowned dog behaviorist, Cesar Millan, combined with custom feedback that's just right fo... read more
Location details
50 Tice Blvd Suite 340, Woodcliff Lake, NJ, 07677, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Very disappointed in the quality of my collar. Charge cord receptor broke almost immediately. Better quality components on my son’s $30 RC car. I feel like I got had with this thing.
In February 2023 we bought our first collar for $746 and have paid $10-20 a month ever since for the service. Yesterday, our EIGHTH replacement collar stopped working. There is no excuse for selling such a worthless product for such a ridiculous price. I am a disabled veteran and this collar is for my service dog. He has almost spent as much time without a working collar as he has with one. I’ve never experienced such a debacle and I’m submitting this review in hopes of saving others from the same experience.
**** UPDATE**** I had to return this product due to them constantly failing. I had to send collars back to them all the time. It was ridiculous. Luckily they refunded me all my money. I really wish I could give this five stars. I have two full time outdoor dogs that protect my animals but they started to wonder onto neighbors land, chase cars down the road, and venture too far. I’ve trained them with other collars to know when they hear a beep to turn around but I never really wanted to buy these GpS fence collars due to the... read more
I had my halo for about a year with a monthly subscription. Throughout the year I had issues with the collars GPS. I would follow the troubshooting and it continue to be a problem. Recently the battery would not charge. I recieved an LTE error code, stating the collar needs to be replaced. Because my collar os just over year outside the warranty, they want to charge me over $400 to replace it. The new one is just over $500. The lady on the phone didn't even care that I had been with the company and paying monthly subscriptio... read more
This is now my 4th collar from Halo. Each one lasts a couple months, the gps fails or the battery had a critical issue. They shut the collar down then send u a replacement that takes at least a week to arrive. Customer service is polite but can’t expedite the replacement. When it works it works, 4 replacements in 7 months is insane. I’m guessing they are refurbished but I can’t get a straight answer from support. Would never purchase again.
Frequently asked questions about Halo Collar
How is Halo Collar rated?
Halo Collar has a 3.5 star rating with 36 reviews.
When is Halo Collar open?
Halo Collar is open now. It will close at 7:00 p.m.
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