This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Haley Toyota of Roanoke Service
- Automotive
- Roanoke, VA
About this business
Location details
1530 Courtland Rd NE, Roanoke, VA, 24012, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I dropped my car off for the state inspection and routine check up and came away with a broken screen. The service center has been very unhelpful and the person who helps with bookings was rude. They say I have to pay $200 to see if they are able to fix what they broke and refuse to admit it happened under their watch. Stay away.
Scheduled appointment 2 weeks prior for Oil change and state inspection. After 2 hours and 40 minutes, they admitted they FORGOT ABOUT THE CAR and nothing had been done. We will never return here for service! Also, the last time we brought the car here, they filled the washer fluid with regular fluid, not the non-freezing kind so that was a lovely surprise when we had a week straight of freezing weather. I called and asked for the service manager over 5 times, left voicemails and didn’t hear back until I got nasty with someo... read more
Even though I had an appointment for a state inspection, they held my car hostage for 2 hours, 40 minutes. To add insult to injury, they charged me $35 to replace a $1.59 license plate bulb. It's obvious to me that they're deliberately trying to make the experience miserable for those there for this service they provide for free as long as one owns the car if you bought it there. Haley's hope is that people stop coming for the free service because it's such a hassle.
Bought my new Toyota Tacoma with Kodiak package from Haley's Toyota. Ask for Dave, he's excellent!
Frequently asked questions about Haley Toyota of Roanoke Service
How is Haley Toyota of Roanoke Service rated?
Haley Toyota of Roanoke Service has a 3.6 star rating with 109 reviews.
When is Haley Toyota of Roanoke Service open?
Haley Toyota of Roanoke Service is open now. It will close at 6:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com