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Haley Residential

2.8

About this business

Haley Residential operates more than 50 multi-family properties across the United States. Haley Residential is 1 of 517 accredited management organizations (AMOs) as designated by IREM. 

Location details

8712 West Dodge Road #400, Omaha, NE, 68114, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.8140 reviews
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Tyler D's profile image
Tyler D 
a year ago

Pipe busted under kitchen floor and has been under maintenance 19 days and counting... only offered a kitchen to a separate unit. Exposed Earth on my first floor and refuse to cut rent by 20% to compensate for having to eat out for over 2 weeks. The entire bottom floor is coated in concrete dust! Very safe! I got sick from inhaling all the muck and dust but Haley Residential only operates "within their obligations of the lease." They broke the lease by not offering a clean, safe, habitable environment. This company loves to ... read more

Tyler D's profile image
Tyler D 
a year ago

Pipe busted under kitchen floor and has been under maintenance 19 days and counting... only offered a kitchen to a separate unit. Exposed Earth on my first floor and refuse to cut rent by 20% to compensate for having to eat out for over 2 weeks. The entire bottom floor is coated in concrete dust! Very safe! I got sick from inhaling all the muck and dust but Haley Residential only operates "within their obligations of the lease." They broke the lease by not offering a clean, safe, habitable environment. This company loves to ... read more

Business response:

Dear Tyler, Thank you for bringing your concerns to our attention. Unfortunately in emergency situations the focus is on addressing the issue as soon as possible. In doing so the on-site team provided you an alternative. We do encourage all of our residents to have Renter’s Insurance. In emergencies such as this, Renters Insurance can quickly provide alternative housing and funds for meals. The site did not break their agreement with you as this emergency was not caused by negligence on the site of the community. However, th... read more

Taneshia C's profile image
Taneshia C 
2 years ago

As of writing this review, I am currently leasing in Lufkin, Tx. I recently located to Lufkin, Tx, for a job and found the apartment on Apartments.com. The transaction was completed via phone and email on 1/2023, but I did not officially move into the apart until 3/13/2023. Two weeks after staying in the apart, I began having severe headaches. About 2-3 weeks later, I started to have bad sinus and ear infections, wheezing, and difficulty breathing at night. I have asthma, and it is getting worse. I didn't know what was happe... read more

Business response:

Dear Taneshia, We are sorry to see that you were not satisfied with the service that we provided. We want to assure you that we take feedback seriously and have already taken steps to help your situation. We are committed to continuously improving our services and ensuring that all our residents have a comfortable and enjoyable living experience. Sincerely, Martha Regional Manager 

Jessica J's profile image
Jessica J 
2 years ago

I rented here in Jan 2018 to Dec 2022 at Parkway Villa in Wichita Falls Tx. This company took over and had no property manager only an assistant. The property manager that is located at Arbor Creek in Wichita Falls tx was running both properties and was very rude. I paid out of my lease a month earlier due to a family emergency and she still charged me an additional 800$ to my credit. I never received a statement or pictures of the damage that was supposed to be caused!!! All I got was the run around. I guess I was charged f... read more

Chanura M's profile image
Chanura M 
3 years ago

In this place, office workers make awful and useless chargers for the residents. The office staff does blinds inspections every year and charges violation fees without any good reason. As an example, the first time we got the violation notice We installed our blinds, but we shrink them and added some curtains. In the last year they ok with that and again they charged a blinds violation fee for this year. But, we have a brand new blind and also we covered the windows using curtains. Now they are saying we cannot cover wind... read more

Richard U's profile image
Richard U 
3 years ago

BBB should be ashamed to have this company accredited!!! The ****************** in Conway, AR. The regional manager Donniella **** refuses to help my wife and myself. In a matters of safety and security of the premises! There is ZERO safety or security at The *******. I'm one of countless residents that have been stolen from just because I chose to live here!!! I have had my enclosed trailer full of tools and sentimental items stolen. I've found that cost of our stolen property on this incident amounts to OVER $15,000! Then ... read more

Frequently asked questions about Haley Residential

How is Haley Residential rated?

Haley Residential has a 2.8 star rating with 140 reviews. 

When is Haley Residential open?

Haley Residential is closed now. It will open on Monday at 8:00 a.m. 

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