Halcyon

Dominik Voegtli 

on Google

8 months ago

Great wings, highly durable, but very disappointing delivery time and communications for a custom made wing. Ordered beginning of September, communicated delivery time 4-6 weeks, and I still don't have it on Dec 15, so almost 3 1/2 months later. And there is no pro-active communication, I need to follow with the dive shop, then they chase Halcyon for news of delivery time. Very disappointing. I like the products, but likely this was the last H wing I'm buying. 

Eric Moritz 

on Google

2 years ago

Customer service and reliable, rugged, high quality products are the name of the game for Halcyon. I had an issue with the wing on my BCD right before an international dive trip, I was able to contact their customer service and ship my wing to them. They made the corrections writhing 24 hours of receiving and it was on its way back to me. It speaks volumes about the company on how they put their customers/users first and how they stand behind their product. Communication was excellent and I couldn’t be happier. Their BCD is ... read more

Eric Moritz 

on Google

3 years ago

Customer service and reliable, rugged, high quality products are the name of the game for Halcyon. I had an issue with the wing on my BCD right before an international dive trip, I was able to contact their customer service and ship my wing to them. They made the corrections writhing 24 hours of receiving and it was on its way back to me. It speaks volumes about the company on how they put their customers/users first and how they stand behind their product. Communication was excellent and I could be happier. Their BCD is the... read more