Hackensack Eye Care Center

Shayla Quackenbush 

on Google

2 months ago

Overall unsatisfactory experience. I filled out all 20 minutes worth of paperwork online multiple days in advance then, when I arrived, they made me fill the same forms out again on paper, saying they wouldn’t receive the forms if filled out day of (which I didn’t). Didn’t get called back until 45 minutes after the appt time. Then there was a whole confusion regarding whether I was supposed to use medical vs vision insurance, which really should not be the client’s decision to make, considering we don’t work in the medical f... read more

Elizabeth Yamada 

on Google

3 months ago

Horrible service .. All they care about is the insurance. Wait on hold for 20 minutes,,then they never call you back .. I will never returned their .. Save your time ,,go anywhere else 

Preeti Meera 

on Google

9 months ago

Horrible service. Was forced into getting lenses even when i could not see with the trails clearly. Called them the next day to cancel my lenses was on hold for 30 mins and the receptionist said someone will get back to me no one did. I disputed my charges but they still cancelled my dispute. Do not go here and waste your time and money. 

Jane 

on Google

11 months ago

Went to Dr. Liva's office for examination for contacts. 2 hours later, and the first time I saw the doctor, he informed me that I can't get contacts because I have astigmatism and was too old. 6 months later (and older), I was seen by an Omni doctor who disagreed, after he stopped laughing about the "too old" remark, and sent me for contacts. Never been happier.