H and H Lawncare Equipment, LLC

Neil Q 

on BBB

10 months ago

Sadly, my experience has been the same as others. Ten days after the order was acknowledged (via email) and a pending charge was made to my credit card, there has been no further communication with H&H (lawnmowerpros.com). I've left phone messages four times (because they don't answer) and requested an order status via email twice. No response. I finally sent another email to cancel my order and notified my credit card company to report the fraudulent charge. 

Michel W 

on BBB

2 years ago

If you call during business hours you still get a recording ******************** out of business 

Christine B 

on BBB

2 years ago

shoot...i am having the same problems. no way to contact them. its been a good while and no emails...no reponse. no product. i may have to cancel credit card payment. wish i wouldve read the reviews first..... 

Christine C 

on BBB

3 years ago

I ordered a snow blower part a week ago. As soon as I clicked on the order form the form disappeared/sent and I received no e-mail conformation of the order so I called, got answering machine, left message. Sent e-mail to them, no response. To make this story short, I have called and e-mailed 5 more times each! No Response. My bank has the order still in the processing stage and I'm trying to stop payment. I called them and E-mailed them to NOT put my order through and refund us. Nothing!!! I actually google earthed this bus... read more

Renee K 

on BBB

3 years ago

My husband ordered a product. An error occurred on the website. I tried to contact them. No response. No verification the order had been made. Next day, he ordered the product again. An error occurred again. I tried to contact them via the website, email, and phone. Contacted my credit card company who said two charges are pending. I called and requested that the order be cancelled via voice mail. Again, no contact. Then, I (wife in this situation) then called numerous times. Sean ****** has this company listed on LinkedIn a... read more

Harold J. 

on Birdeye

3 years ago

I sent them two e-mails last week seeking information for a part I desperately needed and have yet to receive a reply. I was logged into the lawnmowerspro.com website (which is this company). Thank goodness I did not try to order the part without the confirming information I needed. So I looked elsewhere and got what I needed. This company really needs to work on customer service. I will not be doing any business with them going forward.  

Rick V. 

on Birdeye

4 years ago

Amanda reese hecker is the owner.  

Mark W. 

on Birdeye

5 years ago

It is now SEVEN WEEKS since I placed the order and the ONLY substantial communication I have had since then is the email below. I have sent 5 emails following yours and all I received was a form email saying someone would respond. NO ONE EVER RESPONDED. I have also left 4 phone messages. Again, after leaving my phone number as requested and after being told someone would get back in touch with me, NO ONE HAS FOLLOWED UP. I am getting tired of this nonsense. I want my carburetor or I want my money back. Mark Weichold Orde... read more

Mark Weichold 

on Facebook

5 years ago

It is now SEVEN WEEKS since I placed the order and the ONLY substantial communication I have had since then is the email below. I have sent 5 emails following yours and all I received was a form email saying someone would respond. NO ONE EVER RESPONDED. I have also left 4 phone messages. Again, after leaving my phone number as requested and after being told someone would get back in touch with me, NO ONE HAS FOLLOWED UP. I am getting tired of this nonsense. I want my carburetor or I want my money back.