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Gwella Rheumatology, LLC

2.9

About this business

In our independent, private practice, we provide Rheumatology care by partnering with our patients to build an individualized treatment plan based upon that patient's need. We offer clinic and infusion services in one location by an experienced clinical team with a proven history. We accept new patients and patients that have previously been seen by our providers. We look forward to seeing you in our new location with our new practice opening for patients on March 1st, 2022. We are excited to see you there, and partner with ... read more

Location details

2036 Schorrway Dr NW, Lancaster, OH, 43130, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 5:00 p.m.
Tue7:00 a.m. to 5:00 p.m.
Wed7:00 a.m. to 5:00 p.m.
Thu7:00 a.m. to 5:00 p.m.
Fri7:00 a.m. to 4:30 p.m.
SatClosed
SunClosed
2.915 reviews
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J's profile image
a month ago

Dr Ott is great and Dr Wright is amazing, but the staff are awful! It's very rare to contact anyone in the office. They have messed up time sensitive paperwork TWICE. I drove it up myself the second time to be sure it was filled out and returned ON TIME. The staff has messed up medications. Today I recieve a call from the nurse and it's the rudest treatment but making NO progress on her end. Also watching the way they make excuses ALL of the time it's very hard to keep being forgiving of their said staffing issues. Changes ... read more

Danielle Brokaw's profile image
Danielle Brokaw 
5 months ago

Don’t waste your time. I got nothing from the appointment. Told me they were going to try to get me an MRI. If MRI was not approved then they would set me up with physical therapy. Never heard back about either. Was a waste of my time. I didn’t bother to go to the follow up a month later considering nothing had changed since they never bothered to contact me. I was shocked that there wasn’t a long wait time as a new patient. Now I understand why. I’ll wait the 6 months to a year for a decent doctor. 

kam marj's profile image
kam marj 
3 months ago

I was diagnosed with RA when I was about 15, and I've been seeing Dr. Ott for probably seven years now since I was 17, back when she was in Fairfield medical also. I've always loved how she treats me and has always taken into consideration how young I am and how to prevent permanant damage to my body/joints. Her PA is amazing also and listens to my concerns and stupid questions. I do admit sometimes it takes a while to be seen once youre there but I contribute it to them always taking personal attention to their patients. 

Monica Jarmon's profile image
Monica Jarmon 
2 months ago

I had a new patient appt with Stephanie Ott. She was truly amazing. She validated me and made me feel human. I appreciate the attention to detail. She was very positive and supportive. Great experience. 

Kaitlyn Stickel's profile image
Kaitlyn Stickel 
7 months ago

I have been a patient here for over a year and at first things were okay, but as soon as I needed a different medication regimen I had to fight tooth and nail to get the PA to listen to me. Finally, I saw Dr Ott and she is great, but also very hard to reach and very hard to get medication refills. I have now went almost two weeks without my medicine and have left several messages and I never receive a call back. I feel very dismissed by this medical team and don’t think it’s that hard to answer the phone or return important ... read more

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Frequently asked questions about Gwella Rheumatology, LLC

How is Gwella Rheumatology, LLC rated?

Gwella Rheumatology, LLC has a 2.9 star rating with 15 reviews. 

When is Gwella Rheumatology, LLC open?

Gwella Rheumatology, LLC is closed now. It will open tomorrow at 7:00 a.m. 

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