Guthrie Med Supply Depot - Ithaca

Annie Wilcox 

on Google

3 months ago

Missy helped me to understand the purpose of using a Cpap machine along with how I can best benefit from it's use daily. She listened to my concerns and together, we came up with a solution that would benefit me better. It's also important to understand that if one is a newbie, it takes time to get use to new item. Don't give up! 

kimberley medard 

on Google

3 months ago

People there are completely unprofessional Had wonderful workers before 

Ash Canino 

on Google

4 months ago

I went in to the Med Supply Depot looking for a compression binder. The employees were incredibly friendly, and though they didn't have what I was looking for, they went above and beyond to help me. One of them went insofar as to check at the Cortland location and called me back same-day to talk me through the stock they had there that might work for me. I would absolutely come here again for any medical supply needs; Laurie in particular was kind and helpful! 

George Peabody 

on Google

9 months ago

Their billing department or whatever they want to be called is out of this world. I had a bill from 2021, I paid it in person 927.00. Today 2024 the first person I spoke to said I had the same amount do, then that person sent me to a different person who said the bill was 281.40. These ppl are what again? I'm not sure if they have a clue what this does to a person. Totally unreal. 

Bob Gabriel 

on Google

2 years ago

I've been using the Guthrie Medical Supply Depot in Ithaca for 3-1/2 years and have been delighted with the service and their attention to details. The CPAP supplies have always come complete and ready for pickup in 24-48 hours unless there is a question about my phone order in which case they call me ASAP. I do wish I could use the Guthrie Patient Portal to order supplies and pay but that capability is not yet available.