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Gurney's Montauk Resort & Seawater Spa

4.2

About this business

When Fifth Avenue shopping tires you and you need to get away from New York City, drive out to Montauk on the tip of Long Island and discover the luxury hotel called Gurney's Montauk Resort & Seawater Spa. You might never want to leave this resort, replete with a terraced façade and private beach, once you discover its many and varied delights. 109 beachfront rooms with expansive verandahs and floor-to-ceiling glass windows, and five romantic little cottages with ocean views define the accommodations here. With a beac... read more

Location details

290 Old Montauk Hwy, Montauk, NY, 11954, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.21,560 reviews
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Sue V.'s profile image
Sue V. 
9 years ago

Unfortunately, I am not able to give a 5 Star review due to the rude treatment given to my fiancé and I upon arrival at the Seawater Spa by Sofi Valenzuela. The day before our trip to the spa, I had called to find out if the pool would be open (I have gone in the past in the winter to find the pool closed.) I called the spa on a Mon @ 2:30 & when nobody answered I called Gurney's main number. I was assured that the pool will be open & the price would be $15 for pool use only & $40 for full spa use. I was delighted to hear th... read more

Joanne S.'s profile image
Joanne S. 
9 years ago

Ok, Mr. Nenner, in addition to the $364.50 I am already being overcharged, I now see this evening a second pending charge of $304.17 on our credit card. I'm guessing this was incurred after we checked out on Thursday and were already home. Please let's get Gurney's act together. It's not difficult to correctly apply charges to a room's account. The amount of errors on my bill and the charges being applied to my credit card is inexcusable. I was told it would all be correct by Thursday afternoon yet I'm still being errone... read more

Joanne S.'s profile image
Joanne S. 
9 years ago

Mr. Nenner, I emailed you yesterday regarding multiple errors on my bill. I would appreciate it if you could please check your email (subject Gurney's Billing Issue) and respond. When we checked out on Thursday, Jen at the front desk advised that our bill would be corrected and we would get a phone call that afternoon. We received no call. I phoned Friday and the front desk switched me to billing. No one picked up and I got voicemail so I left a message. Again, no return call. So, I emailed you about the issue. I am wa... read more

Frequently asked questions about Gurney's Montauk Resort & Seawater Spa

How is Gurney's Montauk Resort & Seawater Spa rated?

Gurney's Montauk Resort & Seawater Spa has a 4.2 star rating with 1,560 reviews. 

When is Gurney's Montauk Resort & Seawater Spa open?

Gurney's Montauk Resort & Seawater Spa is closed now. It will open at 9:00 a.m. 

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