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The Gurnee Volkswagen Service Center is a factory trained service facility located in Gurnee Volkswagen. For factory scheduled maintenance or vehicle repair, we use Genuine Volkswagen replacement parts that are built and designed for your Volkswagen vehicle. Visit our website today and schedule your next auto repair services!
6301 W Grand Ave, Gurnee, IL, 60031, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 8:00 p.m. | |
Tue | 7:00 a.m. to 8:00 p.m. | |
Wed | 7:00 a.m. to 8:00 p.m. | |
Thu | 7:00 a.m. to 8:00 p.m. | |
Fri | 7:00 a.m. to 8:00 p.m. | |
Sat | 8:00 a.m. to 6:00 p.m. | |
Sun | Closed |
I was given an appointment for a recall on my vehicle and was told the part was in. After waiting 45 minutes, while the most innapropriate music played, I was told they did not have the part for this recall. I was told I would receive a phone call in a few weeks because the part was on back order. Still waiting.
I got a shuttle to and fro.
Update 3/20: in for my 2nd year service! This time much better than last time! 5 star service for sure. Its difficult to find service people who understands our concerns! With that in mind - Brian and William are assets to Gurnee Volkswagen! Thankyou guys! Again! ********** 4.5 star service! I brought my car in for a 10K service and three recalls, concerned about the timeline. I was pleased that the team worked swiftly and to my satisfaction. They were agile, professional, courteous, and friendly. Special thanks to Amy, Davi... read more
Gurnee Volkswagen Service Center has a 4.6 star rating with 261 reviews.
Gurnee Volkswagen Service Center is open now. It will close at 8:00 p.m.
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