Guild Mortgage Company

amy fain 

on Google

4 years ago

The same entrance as the eye place. There is never anyone there at either locations horrible customer service. 

Danielle E 

on Google

4 years ago

Worst mortgage company and loan officer (Roxanne) I have ever encountered. Our experience started out with lies from the LO, she stated she was licensed to originate loans in the state we were purchasing our home, this was a flat out lie. The product and rate she quoted us was not available in our area, which was the reason we had chosen Guild. I was told numerous times that the appraisal was ordered, it was not, this caused our closing to be pushed out and us without a home for 5 weeks. Horrible communication from everyone ... read more

jengel451 

on Google

6 years ago

Stay away. I've dealt with quite a few Mortgage companies in the past, and this company is definitely the B team, at best. I can't begin to tell you the fiasco and complete utter incompetence in this organization. 

Davin Rose 

on Google

6 years ago

This lending company absolutely screwed my family. everything started out fine with this company until we realize that the lender that we were dealing with was not listening to anything we were telling her regarding our loan. We went back and forth for 2 months with them trying to figure out the correct answers get the ball rolling so our family can move into our house. The whole time we are told that everything was fine and everything was going as planned the night before we go up to do our concrete on the job we're on the ... read more

Will Hook 

on Google

6 years ago

Called to confirm the wrong appointment which can happen but he failed to let me know the appropriate class was cancelled. When I discussed it he was unapologetic and rude. He made no attempt to reschedule. Extremely disappointed. It wasnt just a mistake he just didn't care that he messed up.