Gucci America

Dan Joseph 

on Google

a month ago

Greedy and money hungry company… poor guarantees and make you pay to replace a defective belt. Unbelievable from a mutti billion dollar company 

Tyler W. 

on Google

9 months ago

Title: Gucci's products are hit and miss when it comes to quality, and the resell value... Well lets just say: don't think your buying an investment. The value of Gucci used products is like that of a car. Do not buy Gucci's shoes, or wallets! They fall apart within a year or two with almost no use and your stuck with a hunk of junk. But the bags are magnifique! Background: I have purchased multiple products directly from Gucci's website over the years, and the quality has went WAY down! I used to be a buyer of LV but the qu... read more

Bonnie 

on Google

11 months ago

I recently reported a racist incident that occurred when I went to exchange or return an item at a store. I called the company’s headquarters to report the incident, and the front desk told me it would be escalated to higher management, promising a response within 72 hours. However, I never received any follow-up. During the incident, I noticed discriminatory behavior: when I arrived at the store, I was asked to wait in line, and when my husband later joined me, they also asked him to stay in line. However, I observed that w... read more

rob 

on Google

a year ago

I was a big fan of Gucci. Until I had to have wrist watch repair I contacted Gucci group because the wristwatch had a very special meaning. This wrist watch was purchased by my mother. We passed away two months ago. At age 92. When I originally called I had a special requests. I did not want to be replaced the ban just wanted a link replace. Because of the sentimental value. When I originally called they looked up the serial number and said yes we do have the links. And we can fix your wristwatch. After speaking to someone i... read more

Gale Davis 

on Google

a year ago

Loved Gucci from my very first bag but now with a few in and many issues with this last one I would NOT recommend Gucci to anyone! & calling there corporate office is a waist of your time no one calls you back after leaving more then 8 msgs no one has reached out to me! It is horrible how my experience has been with Gucci & the corporate office NOT ONE person has reached out to me, Not one! Horrible company and corporate office!