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Gucci
- Women's Clothing
- Bay Harbor Islands, FL
About this business
Due perhaps to its recent image overhaul, Gucci is among the favorite designers of the twenty-something crowd. Women's clothing is bright, flashy, and daring, while men's fashions are a bit more conservative. The store itself, at Bal Harbour Shops, is enormous, futuristic, and extremely busy. Space-age techno music plays while packs of the young and beautiful plunder the racks. It is almost impossible to find a salesperson, since they dress to blend with the clientele.
Location details
9700 Collins Ave Suite 236, Suite 236, Bay Harbor Islands, FL, 33154, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Excellent Service at Gucci in Bal Harbor – I called the store in the AM, ask if they had a hand bag I wanted to buy for my girlfriend, they called me back and had the correct size, color for me. I informed them I would be there by 11:00AM...was told it would be waiting for me. I got tied up in the office and arrived at 2:00PM, meet with professional, helpful service, handbag was waiting for me, had it gift wraped, they were curtious, friendly, well mannered well dressed. I totally enjoyed the experience. Now concerning those... read more
Nasty Behavior and awful management – While browsing the store my wife found herself attracted to this purse, everything when well until she desided to open the purse, this personal assistant made a very nasty remark and went off from there, finding my wife in a dificult situation due to this person, I asked my wife to leave and then another remark (worst than the first) came up, when we ask to see the management we were given a lecture, and at this point I found myself very upset and demanded his/her present, and this even ... read more
Great product/Bad service – Everyone knows that Gucci is great, but why is this stores service sooooo bad? The staff is so rude and unhelpful, and the management is worst. They both think that they are above everyone else, but are truely showing their limited customer service, manners and bussiness sense.
poor management – The store is nice and the collection of handbags and shoes are great, but their customer service is the worst. If you need to exchange or return something it's a nightmare. 1st- you must approach the sales staff. Then a supervisor, who have no training at all, then the asst. manager who will enjoys a good fight and then the manager, who you never see becuase he is too much of a coward to meet his customers. If you want to buy something be prepared to wait 5-15 minutes.My advice is to shop at Coral Gables.
Frequently asked questions about Gucci
How is Gucci rated?
Gucci has a 4.4 star rating with 273 reviews.
When is Gucci open?
Gucci is open now. It will close at 9:00 p.m.
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