This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
725 5th Ave, New York, NY, 10022, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 7:00 p.m. |
Worse Customer Service. Ordered an item online and was stolen on delivery (box came empty). Sent them images of the box and filed a claim within 2 hours of delivery. I was told that they cannot place another order until the claim was resolved even though I explicitly said that I wanted a replacement of the item and not a refund. It took 3 weeks to investigate the claim and I was told I would get a call no later than the 29th. I never got that call and I had to call customer service myself, only to be told that the item is no... read more
I received a gift card and attempted to make an online purchase. So I call the 800 number and I am on hold for 30 minutes. Then after holding for that long they can't accept their own cards online -WHAT!! I really don't have time to drive to your one full-line store in my area which is why I tried to make an online purchase. HORRIBLE POLICY!!
Gucci has a 4.3 star rating with 2,190 reviews.
Gucci is closed now. It will open at 12:00 p.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com