Guaranty Insurance Services, Inc.

Robert S. 

on Birdeye

a year ago

As a small business owner, I cannot express enough disappointment with INSURICA and the way they’ve handled a critical situation for my company. After being a loyal customer and trusting INSURICA with my insurance needs, I faced a challenge with an audit process that, according to them, involved multiple attempts to reach me—attempts that I never received. No voicemails, emails, texts, or even a formal letter arrived to notify me about the audit. Yet, instead of offering assistance to resolve this misunderstanding, they qui... read more

Robert S. 

on Birdeye

a year ago

As a small business owner, I cannot express enough disappointment with INSURICA and the way they’ve handled a critical situation for my company. After being a loyal customer and trusting INSURICA with my insurance needs, I faced a challenge with an audit process that, according to them, involved multiple attempts to reach me—attempts that I never received. No voicemails, emails, texts, or even a formal letter arrived to notify me about the audit. Yet, instead of offering assistance to resolve this misunderstanding, they qui... read more

Jamey B. 

on Birdeye

a year ago

Web site clearly states they have professional people protecting the customer. I relied on that to be truth. I wasn't covered and Brad more than once said I should have read my policy better. I am not an insurance professional, that's why I went through them for insurance. Explained what I needed and trusted them to do what they advertised. Didn't work in my situation, out almost 10,000 dollars. Over 2 months trying to get something done and 3 claims folks later I still get I am looking into it.