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Groves Mechanical
- Contractors
- Graford, TX
About this business
Specialties: Serving PK Lake since 1966 - fully licensed and insured - Plumbing, Electrical, HVAC
Location details
877 Park Rd 36, Graford, TX, 76449, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Would NOT recommend this company to anyone! Disappointed in the lack of communication for a first time customer. The company is very unprofessional and the lady answering the phone is condescending and argumentative. She is the worst person to deal with and is not good for customer service. The company will not send a quote for the work and will do It without your consent. They did the work at our home without us telling them to start it or knowing what It would cost (bill was $2800+). Yes we were shocked as anyone would be.... read more
Would NOT recommend this company to anyone! Disappointed in the lack of communication for a first time customer. The company is very unprofessional and the lady answering the phone is condescending and argumentative. She is the worst person to deal with and is not good for customer service. The company will not send a quote for the work and will do It without your consent. They did the work at our home without us telling them to start it or knowing what It would cost (bill was $2800+). Yes we were shocked as anyone would be.... read more
I recommend Groves highly for any HVAC, electrical or plumbing issue. They have services our units, installed a new unit, run electrical for us and serviced our plumbing. We have been extremely satisfied with them after each encounter. They have been at our house in 30 minutes on a holiday when we had a plumbing emergency.
I really don’t know why the electricians do not share the same technical aptitude or professional approach at their A/C or plumbers that have helped us in the past. We have called them 5 times recently for repair work. When someone named Cheryl answers the phone, a message is taken. No one follow up or returns a call. We has a AC unit go down. Called them three times, left messages each time and nothing. Had to get another AC company out of Graham to. complete the repair which was promptly and professionally done. Then our d... read more
I was treated very disrespectfully by Cheryl Groves. I have in the past been treated with great kindness and friendliness by other people in the company, but not by her. Extremely unprofessional and very condescending. It was quite shocking, the difference between her and others employed with Groves Mechanical. I will take my business elsewhere. I agree with the other guy…that is NOT how to treat customers.
Frequently asked questions about Groves Mechanical
How is Groves Mechanical rated?
Groves Mechanical has a 3.3 star rating with 12 reviews.
When is Groves Mechanical open?
Groves Mechanical is open now. It will close at 5:00 p.m.
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