This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Group 1 Nissan Southwest Houston Service
- Other
- Stafford, TX
About this business
Location details
12230 Southwest Fwy, Stafford, TX, 77477, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 07:00 a.m. to 6:00 p.m. | |
| Wed | 07:00 a.m. to 6:00 p.m. | |
| Thu | 07:00 a.m. to 6:00 p.m. | |
| Fri | 07:00 a.m. to 6:00 p.m. | |
| Sat | 07:00 a.m. to 6:00 p.m. | |
| Sun | 07:00 a.m. to 5:00 p.m. |
I had an excellent experience with Amos A., my service representative for my Nissan Rogue. He took the time to look up my auto maintenance program package, ensured my repairs were pre-approved, and clearly explained what services were a must for my vehicle versus what could wait. Amos provided outstanding customer service—professional, knowledgeable, and transparent throughout the entire process. His attention to detail and clear communication made the experience smooth and stress-free. I truly appreciated his honesty and gu... read more
I’ve been coming here for service for a while, but today was extremely disappointing. They performed maintenance on my car and promised it would be washed afterward. Not only did they not wash my car, they also broke a piece of my vehicle and then told me they wouldn’t replace it because it’s “not a Nissan part.” I left frustrated with a damaged car and no car wash. Terrible service all around.
I had an issue with my tail lights and wanted a diagnostic done. I informed the service tech that my tail lights worked and a new bulb was not needed yet I was still sent a quote to approve for my lights to be replaced. I declined the service and when I got home now one of my tail lights doesn’t work at all. Not sure how this happened. I also texted the service tech about my issue the next day and no one contacted me about my issue.
Friendly and efficient staff, reasonable time and cost. Thanks!
Frequently asked questions about Group 1 Nissan Southwest Houston Service
How is Group 1 Nissan Southwest Houston Service rated?
Group 1 Nissan Southwest Houston Service has a 4.1 star rating with 190 reviews.
When is Group 1 Nissan Southwest Houston Service open?
Group 1 Nissan Southwest Houston Service is open now. It will close at 6:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com