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Group 1 Hyundai Southwest Houston Service Center

3.6

About this business

Location details

10301 Southwest Fwy, Houston, TX, 77074, United States

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WeekdayScheduleStatus
MonClosed
Tue7:00 a.m. to 5:00 p.m.
WedClosed
ThuClosed
FriClosed
SatClosed
SunClosed
3.6265 reviews
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Jidapa Ratchawong's profile image
Jidapa Ratchawong 
a month ago

I had such a wonderful experience at Group 1 Hyundai! Dillion is an amazing manager—he is incredibly kind, friendly, professional, and truly takes great care of his customers. He made sure everything went smoothly and that I was well taken care of throughout the entire process. The service on my car was excellent, and the entire team was wonderful. Everyone was helpful, welcoming, and professional. I’m extremely happy with the service I received. I highly recommend Dillion and the entire team at Group 1 Hyundai. Thank you so... read more

Jidapa Ratchawong's profile image
Jidapa Ratchawong 
a month ago

I had such a wonderful experience at Group 1 Hyundai! Dillion is an amazing manager—he is incredibly kind, friendly, professional, and truly takes great care of his customers. He made sure everything went smoothly and that I was well taken care of throughout the entire process. The service on my car was excellent, and the entire team was wonderful. Everyone was helpful, welcoming, and professional. I’m extremely happy with the service I received. I highly recommend Dillion and the entire team at Group 1 Hyundai. Thank you ... read more

Nihat Yilmaz's profile image
Nihat Yilmaz 
a month ago

Great changed, I had bad memory about ypur service department before 2 years, thanks guys, I saw your best serve 

Drew's profile image
Drew 
2 months ago

Took my Elantra here to get the break pads changed because they are offering a deal on their website that says they’ll do it starting at $207. They then quote me $287 because “the deal on their website doesn’t include parts”, as Julian the service advisor told me. Very misleading offer…how could it possibly start at $207 if you haven’t even considered the cost of the parts? I gave up and just agreed to $287 because I was already there for my appointment. They complete the service and at the end, the new total is $307. I aske... read more

Analyssa's profile image
Analyssa 
2 months ago

*Edit to Reply*-- I suppose the manager is under qualified too, based off the lack of comprehension. The tire WAS patched under warranty, despite me being told the dealership wouldn't do a patch. The comment from Julian about replacing tires was not related to the patch I came in for. The undercarriage was not damaged when I brought it in, so unsure how else it would've happened. I asked for a call back to speak with Heather, but after the response and reading other reviews, I doubt that would be useful. There's always an is... read more

Frequently asked questions about Group 1 Hyundai Southwest Houston Service Center

How is Group 1 Hyundai Southwest Houston Service Center rated?

Group 1 Hyundai Southwest Houston Service Center has a 3.6 star rating with 265 reviews. 

When is Group 1 Hyundai Southwest Houston Service Center open?

Group 1 Hyundai Southwest Houston Service Center is closed now. It will open on Tuesday at 7:00 a.m. 

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