This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Group 1 Chrysler Jeep Dodge RAM Rockwall Service Center
- Other
- Rockwall, TX
About this business
Location details
970 E Interstate 30, Rockwall, TX, 75087, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 08:30 a.m. to 6:30 p.m. | |
| Wed | 08:30 a.m. to 6:30 p.m. | |
| Thu | 08:30 a.m. to 6:30 p.m. | |
| Fri | 08:30 a.m. to 6:30 p.m. | |
| Sat | 08:30 a.m. to 6:30 p.m. | |
| Sun | 07:30 a.m. to 5:00 p.m. |
I have had pretty good dealings with some of the service liaisons at Rockwall CDJR, in terms of customer service. However, they are ALWAYS backed up, if you schedule an appointment, that is just to speak with their service tech, and speaking from experience, if they keep your vehicle I hope you have a spare. Today was a different experience, however. Today I came in for a service and all seemed well, they could get my vehicle in the bay and I'd get it back same day. Then I presented a coupon I received in the mail. Talk abou... read more
Erica was Awesome and super helpful.
The porter is an absolute joke!! 45 mins I waited in the waiting room after being told 10 min. I said I'd order a ride if need be, I was reassured, not to worry. 2 hours before the vehicle was supposed to be ready I began inquiring about the porter to retrieve my vehicle, I was told he'd be there on time. Even told, he's dropping someone off and that he was on to me next. 10 mins after my vehicle was supposed to be ready I had to order a Lyft because the porter NEVER showed. Both times I said I would order my own ride and I ... read more
Jessica is a great customer advocate. She followed up and replied quickly with providing the best service. Thank you
We had problems with an electrical situation with the lights on the car that took a few visits. Christina took care of us until the situation was completely resolved. We appreciate her patience and determination to make things right.
Frequently asked questions about Group 1 Chrysler Jeep Dodge RAM Rockwall Service Center
How is Group 1 Chrysler Jeep Dodge RAM Rockwall Service Center rated?
Group 1 Chrysler Jeep Dodge RAM Rockwall Service Center has a 3.8 star rating with 61 reviews.
When is Group 1 Chrysler Jeep Dodge RAM Rockwall Service Center open?
Group 1 Chrysler Jeep Dodge RAM Rockwall Service Center is open now. It will close at 6:30 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com