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Groton Auto Body & Sales LLC
- Auto Repair
- Groton, CT
About this business
Groton Auto Body & Sales is proud to be one of the most trusted auto repair shops to serve the residents of Groton, CT. With a strong commitment to maintaining integrity and setting high industry standards, they have established a solid reputation for delivering a broad range of services, including quality car repairs, exterior auto body work, and roadside assistance. The small, local business is equipped with all the skills and equipment needed to meet and exceed every client’s expectations. At Groton Auto Body & Sale... read more
Location details
822 Poquonnock Rd, Groton, CT, 06340, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Had to use them a couple of times, and he's always great. The last time I had to get my car towed to a mechanic. I called and had to leave a message, but he got back to me pretty quickly, and had my car all taken care of in just a couple of hours. I believe the tow rate is a state mandated amount, but he's been very reasonable for other services.
Predatory business practices, they only take cash and do not accept credit cards. This is illegal in CT according to OLR Bill Analysis sHB 6657! If suing them didn’t cost more than the tow I would’ve done it. Receptionist was extremely rude too which was to expected.
This place closes at 4:30, when CT state law 14-145b states they must be available between 8AM and 5PM to release vehicles that have been towed. They refused to remove the overnight storage fee despite me coming to get my vehicle before 5 yesterday. I will be filing complaints with DMV continually until they adjust their hours for compliance.
The receptionist was very rude and difficult to deal with. The owner was a nice enough guy but his way of business is very poor and is designed to screw those who need assistance.
Towed my car against my will to his tow yard instead of the destination just so he could charge more for storage fee and bunch of other fees. He said it will be about $100 for less than 5mile, but charged me $200+ cash only. When I asked how come you didn’t drop off the car and why the price difference? Said “ I don’t remember discussing that”. I ended up calling someone else to pick up the car and didn’t have any of these issues. I recommend you do the same and save yourself the time and money
Frequently asked questions about Groton Auto Body & Sales LLC
How is Groton Auto Body & Sales LLC rated?
Groton Auto Body & Sales LLC has a 3.4 star rating with 61 reviews.
When is Groton Auto Body & Sales LLC open?
Groton Auto Body & Sales LLC is open now. It will close at 4:30 p.m.
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