Gross Family Plumbing LLC

Terrance Rios 

on Google

a month ago

The team was quick to respond to my calls and set up a time to check out my plumbing problem. After I described the issue and what needed to be fixed, they efficiently ordered the necessary parts and arranged the next appointment for my hot water heater repair. I received email and text updates about when Billy, the plumber, would be coming back. With the new management, they have become very professional and effective in handling repairs. Not only did they clean up the area after finishing the job, but they also took the ti... read more

Jermaine Nunez 

on Google

a month ago

Our kitchen sink and washing drain line got backed up. The team was fantastic, setting up a quick appointment and arriving early. The guys did an excellent job, showing us what the issue was and offering helpful tips for the future. It was truly the team that made it a 5-star experience. While the cost was a bit higher than I thought, they did inform us about a $49 service charge upfront. I had expected it to be included in the total estimate, but it was an additional fee. However, it’s worth it if the cleaning lasts, especi... read more

Lila Garcia 

on Google

a month ago

I experienced a problem with my laundry room's floor drain getting clogged. A plumbing service quickly came out, offered a free estimate, and got right to work. Billy and Miguel were very professional, answering all my questions in detail. They fixed the issue in just an hour! Their service was outstanding. I would certainly count on them again if necessary. They approach their work with great professionalism and give thorough answers to any inquiries. It was truly a great experience! 

C Prince 

on Google

a month ago

I recently had Gross Family Plumbing LLC take care of replacing three shower heads and some bathtub fixtures for me. They were quick to respond, kept me informed throughout the process, and were very professional. The job was done efficiently. At first, I wasn't quite satisfied with the shower head in the master bathroom. No worries, they came back quickly and made adjustments. When the flow still wasn't what I wanted, they returned promptly to tweak it again. Eventually, we decided that the shower head just wasn't what we w... read more

Adam B 

on Google

2 months ago

I reached out for emergency plumbing help late at night after noticing water leaking from my wall. The person who answered the phone was very friendly and guided me through providing my details, making the process easy. The next day, two plumbers came over to find the source of the water. These guys were not only professional but also very courteous, investigating the issue like they were detectives on a case. I was really impressed by their skills. It turned out the leak wasn’t from a tub or sink but rather a misinstalled H... read more