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404 E Division St, Neillsville, WI 54456, Neillsville, WI, 54456, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Body shop did a nice job getting front repaired and realigning the grill guard. Always great work by Jim and his team. battery test.
Marcy & Roger were so friendly, helpful and answered any questions I had.
Because the issue occurred the morning of July 4th, the service dept was closed. I reached out to Dusty Kreitlow, one of the service managers and he helped with a suggestion to get the vehicle started and usable until I could get it dropped off on July 7th. As always with Gross Motors, I was treated as family, had a loaner waiting for me, Bolt EV, and was kept aware of the progress.
I had my truck at 2 other local GM dealerships several times and they couldn't fix the problem. It took about 2 weeks but Gross was willing to take the time to get the issue to replicate and get to the root of the problem. The problem was a sticking valve. The other dealership replaced a spark plug, a fuel injector and a torque converter and didn't fix the problem. Gross drove almost 2 hours to pick up my truck and left me a loaner. When the truck was fixed they brought the truck back and picked up the loaner. I appreciate t... read more
Excellent customer service. In and out in 30 minutes.
Gross Auto Group has a 4.8 star rating with 304 reviews.
Gross Auto Group is open now. It will close at 6:00 p.m.
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