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Grill Dome
- Grilling Equipment
- Suwanee, GA
About this business
Location details
1000 Northbrook Pkwy, Ste c-1, Suwanee, GA, 30024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
If you are considering a Kamado style cooker you should not consider Grill Dome. I have owned one for many years and their customer service is horrible. They do not honor warranty claims. Trust me on that. This is not a reputable company to deal with. Green Egg and Kamado Joe are much better options. I own one of them as well and can't say enough about the quality of their product and customer service. Stay away from Grill Dome.
Grill Dome is horrible on warranty my grill cracked and broke in 2 yrs and they do nothing
Customer service is nonexistent. Emails bounce, chat goes unanswered, no one pick up the phone when you call or returns messages.
The parts i ordered were received Broken.. Emailed the company on April 25 and included pictures. Have been calling and email since. A month later they sent me a UPS tracking number, turns out they only created a ups label and never actually delivered the package to ups. This has been the worst costumer service i have experienced in 30 years
Total waste of money. Spent $$$$ and the outside cracked and crumbled. We had the cover and purchased all accessories. Just took out to the trash. Don not purchase!!!! Go with the green egg!!!
Frequently asked questions about Grill Dome
How is Grill Dome rated?
Grill Dome has a 3.1 star rating with 55 reviews.
When is Grill Dome open?
Grill Dome is open now. It will close at 6:00 p.m.
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