Griffith Energy

Ellen S. 

on Yellow Pages

3 years ago

Knowledgeable staff, attention to details. 

Lisa H. 

on Yellow Pages

6 years ago

I have never been treated so badly by a company and the employees in my adult life. I signed up for oil deliveries, with Superior Energy, I was told that the tank had to be inspected prior to delivery. A service technician named Joe, showed up to inspect the tank. He had no business card and left no information. I was asked to fix the plastic of the oil gauge which had a crack, I agreed to do so. Then a re inspection in 2 days. The attitude was like I was a criminal due to the cracked gauge. Just downright nasty and condesce... read more

Nelson C. 

on Yellow Pages

7 years ago

I had a horrible experience with this company. I just bought a vacation house and was told that they have to do a leak test for all new accounts to continue their service. I scheduled an appointment between 9am and 10am on Friday, 5/18. He showed up past 2:30pm as we gave up waiting and had to get lunch. I had a 500 gal tank that was just filled 2 months back, but he showed me the tank usage meter with 85% left and indicated that the tank had a leak, so it needed to be replaced and checked for leaks again. He told me that I ... read more

Lisa C. 

on Yellow Pages

7 years ago

Price gouges. My 86 year old mother has been a LOYAL customer for over 30 years. She survives on social security. She qualified for HEAP assistance this year and keep increasing her fuel oil price monthly. Prior to receiving HEAP they were charging her over a dollar more then regular customers. When she started receiving HEAP, they have increased her price per gallon again. They fill her every two weeks and are now charging her 3.499 a gallon. I ha e called around to other companies in our zip code and the highest I found wa... read more

Susan F. 

on Yellow Pages

7 years ago

I have used Griffith for our gas for the past two years with no complaints. So naturally we would stay with them for this year as well. I don't know what is happening with the Bath office this year but I have called three times over the past month trying to get our contract for the upcoming year and still have not received it. The cold weather has set in and I can't seem to get any answers? I have spoken with Kim the last two times I called. The second call was told contract would be sent right out that was over two weeks ag... read more

Rick R. 

on Yellow Pages

10 years ago

I would give it zero stars, if available. I completely agree with there statement below. I just ran out of gas. I was told they would make a deliveryon a certain date. They missed that date and the next 2 days. I still don't have gas. I am using electric room heaters and kerosene heaters. 

Michael B. 

on Yellow Pages

10 years ago

Don't bother with this company. They're prices are crap, customer service is terrible, and they charge a fee for EVERYTHING that they can. Want to put in a new hot water system to burn even more of their (over-priced) product, they will charge you a fee. This is on top of the fees they charged you to open you account so that you could burn their (over-priced) product in the first place. And when you get sick of their crap service and want to switch to another company their going to charge you fees to come and take their equi... read more

Ed S. 

on Yellow Pages

10 years ago

We are very happy with Superior Plus Energy and the work they performed in our house. We moved into our new house over the summer. It has a propane fireplace insert, but the previous owners were renting their propane tank so we had to get a new one. We are members of the Citizen's Oil Co-op to receive better pricing on our heating oil. They also have relationships with propane companies, and referred us to Superior. Superior came to our house and recommended a location for the propane tank in our yard (noting that the old lo... read more

Nathan F. 

on Yellow Pages

11 years ago

Horrible. Will over charge you as much as possible. They delivered twice to me after I told them I wanted off the automatic delivery. I also had to have emergency service come out because their tech didn't change the oil filter or correctly set the electrodes. I called to ask for reimbursement, they of course said no. I will never, I repeat, NEVER, have a good thing to say about this company. It has been all down hill since they switched from Sunoco.