Grieco Ford Service

Brad J. 

on Yellow Pages

9 years ago

Same experience as the previous review. Hidden fees after making the deal. Mandatory $375 documentation fee and $199 paint fee. They mark the cars down lower and make it up with extra fees after agreeing to deals and backing customers into a corner. 

Tp T. 

on Yellow Pages

10 years ago

Bullied into buying services or no deal! Buyer Beware! Before you buy a car from this dealer, watch out for hidden $199 service fees in PS agreement. I spent a few days going back and forth with one of their internet sale people Megan O'Donnell and we finally greed on a purchase price and I would pay dealer fee and taxes. I drove an hour to Metro Ford, I went to sign all the paper work on a new $68K F350 Deisel and they they tried bullying me into buying a $199 service fee for window etching. I refused to pay the $199 servic... read more

msliz74 

on Yellow Pages

12 years ago

BUYER BEWARE!!!!!!!!!!!! THEY LIE AND DO NOT FOLLOW THROUGH!!!!!!! POOR CUSTOMER SERVICE....RIGHT DOWN TO THE MANAGER - DOMENIC GRIECO!!!!!! This is by far the worst experience I have EVER had with a dealership. AVOID METRO FORD or any dealership managed by the Grieco family. I dont know if they father is a good businessman, but if he is allowing his son to manage his dealerships this way, I would steer clear of all of them!!!! 

hateslies 

on Yellow Pages

12 years ago

LIES BEWARE **BAIT AND SWITCH** BEWARE LIES I had spent the weekend looking for a car in MA for my daughter, we traveled North East and West of Ashland. After narrowing down the choice with specific details on what we wanted. I sent out the e-mail on the Ford request site. I was contacted by several dealerships, some could not help me however MetroFord said they had "EXACTLY" what I wanted the Focus SE sedan with a sunroof and winter package. I then sent them the exact pricing we were quoted told them that a car would be pur... read more

unappywsvc 

on Yellow Pages

13 years ago

Inventory was good many to choose from. I went on a busy day and 3 hours later signed for my new vehicle. Then the problems began. There was a missing component on the vehicle and was told it was on order and would be installed before I take delivery of the vehicle. A week later I went to pick up the vehicle and was told that the part came in but in the wrong color. Six days after that I went 50 miles back again to have a sticker and the part put on. Well now it seemed that not all the pieces were sent so they were on order ... read more

brocklanders 

on Yellow Pages

13 years ago

Can I give this company a "no star?" First off I asked for a car to see if it was available for a test drive. The dealer said it would be there. I drove 50 miles outside my normal commute home, only to find out the finance manager took the car out for the night to impress some bimbo. They at least said they were sorry and let me test drive some similars. I take it out of my schedule to go on a nice monday holiday with wife and newborn in tow, to test drive the car. The car was there and the newbie employee did the normal sal... read more