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Greystone Security
- Electricity Suppliers
- Douglasville, GA
About this business
An Electric Membership Corporation, Corporation, Electric, Emergency
Location details
11490 Veterans Memorial Hwy., Douglasville, GA, 30134, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I can't stand this company. If you move to Douglasville, find a home that is not under Greystone Power. They are the WORST!! The power goes out all of the time, they take their time getting it repaired. They charge an outrageous amount for power and they are the most despicable employees you will ever meet or talk to.
OUTRAGEOUS RECONNECTION FEES We have never missed paying our power bill until this month. Due to me having two surgeries and my husband working 12+ hour days, he forgot to mail it in. Yesterday we came home to our power being turned off. The only notice we received was the one placed on the door when they came to turn it off. The reconnect fee was $290.00 plus the bill with the late fee! We lost all of our groceries also! IS THIS THE WAY THEY TREAT ALL THEIR CUSTOMERS?? The bad thing is we have a transformer or power line ac... read more
How do they get away with this I have 2 accounts with them and just realized they charge 25.00 service fee on both which are on the same property. How outrageous!! A service fee for what??? What can we do to fight this!!!
Mixed review I have had both bad and good feedback with them. First, I love their customer service for the most part and 9/10 times they go out of their way to help you. The other side of that is that I have a disabled father in law who couldn't pay his bill until one day after the cut off, he paid it and then they charged a reconnect fee, I understand this fee but it really doesn't make sense to charge someone who couldn't afford to pay their bill, that only puts them farther behind. I on the otherhand am on prepaid and abs... read more
Mixed review I have had both bad and good feedback with them. First, I love their customer service for the most part and 9/10 times they go out of their way to help you. The other side of that is that I have a disabled father in law who couldn't pay his bill until one day after the cut off, he paid it and then they charged a reconnect fee, I understand this fee but it really doesn't make sense to charge someone who couldn't afford to pay their bill, that only puts them farther behind. I on the otherhand am on prepaid and abs... read more
Great Company w/ Fair Prices - the Best!! GreyStone is a great company, very good prices, and nice people to work with. We have been a customer now for almost 12 years - and we've never had a problem with them. Now, the last house that we rented, did not have good seals on the windows and the basement was unfinished so needless to say - our electric bill was very high - but that was not the fault of GreyStone. We have since moved to a new house 1900 sq ft ranch w/ newer windows and our power bill has decreased by 50%. I love... read more
Budgeted energy usage I am outraged at how you and your corporation are raping the Douglasville community with these budget energy usage numbers. When I opened my electric bill I could not believe how your company is overbilling me. I left home May 16, turned off everything but two lights on timers in the house and two outside lights. Please keep in mind no air conditioning and unplugged everything not necessary to be plugged. I returned home on May 27, but did not turn on the air conditioning until Sunday May 29. I used the... read more
Greystone Sucks @ Customer Service I have a better chance of winning the Lottery than to have someone actually answer a phone there at Greystone. I have tried for two weeks to discontinue service. They won't shut it off nor answer their phones & if I do get through it's a phone maze designed to discourage the caller. Amazing!! If there were no stars they could have one of those. Greystone Sucks at Customer Service. Heck I'll move ... and I did to get away from them.
Questionable business pratice Good: Ms. Linda in the front office. Bad: the 160 increase added to by bill with notice or consideration to my finanical situation. Improvements: rates for affordable.
Frequently asked questions about Greystone Security
How is Greystone Security rated?
Greystone Security has a 2.3 star rating with 540 reviews.
When is Greystone Security open?
Greystone Security is closed now. It will open tomorrow at 8:00 a.m.
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