Greystone Inn

CStiner 

on Citysearch

14 years ago

Don't believe DebbyAsh - I was in lobby checking in! – I was outraged when I read the review posted by DebbyAsh because I was in the lobby of the Greystone Inn when this incident occurred. This woman was rude, rude, rude to the staff, and completely unappreciative of the staff efforts to find her a double smoking room when the entire city was sold out! I must confess it was interesting watching this scene playout, this woman has omitted numerous facts in her "review". This is what occurred as I witnessed it: a couple checked... read more

DebbyAsh 

on Citysearch

14 years ago

Worst hotel ever! – Worst experience ever! After making a reservation a month in advance for a smoking double room and guaanteeing it for a late arrival we found we were in a non smoking room; We promptly called the front desk to see if we could make arrangements for the smoking room we had reserved. We were told there were no othe double smoking rooms, only a king smoking room. We had three people so simply said we would not smoke on the property. The manager told us we could not stay im the hotel if anyone in the room was ... read more

ncbarrett 

on Citysearch

16 years ago

Staff Has Great "People Skills" – The staff at the Triple Crown Motor Inn do an outstanding job of making their guests feel welcomed the moment you enter their lobby. They make it clear with their enthusiastic greeting that you are not just another nameless, faceless person as so often happens at the major chain hotels. They pride themselves on providing their guests with a clean, quiet, safe environment and, they exceeded my expectations beyond my wildest dreams (and I'm very, very particular)! My room came with hardwood fl... read more

michelle_chudler 

on Citysearch

18 years ago

WOW - Their Moto Is True; They Do Offer Exceptional Customer Service – I landed at the Great Falls airport several weeks ago for an overnight stay at the Triple Crown (on my way to Glacier National Park). Took a taxi to the car rental agency where I had an SUV reserved. It was closed! They had neglected to tell me they close early on Saturday afternoon. I was at a complete loss when I entered the Triple Crown's lobby; I didn't know what to do - I was stranded. When I explained my predicament to the General Manager she immedi... read more

s_gillespie 

on Citysearch

18 years ago

All In All, A Very Pleasant Experience! – We just returned from spending two days and three nights in the fair city of Great Falls, Montana. We enjoyed our time very much and found the people we met to be very friendly and helpful. The staff at the Triple Crown Motor Inn was very good in providing us with directions, recommendations on where to dine and shop, and suggestions on what attractions to visit. Glad there was no sales tax on purchases, and we were not charged any duty or tax when we returned to Alberta. All in all,... read more

r_hamilton 

on Citysearch

18 years ago

Great Customer Service – We have just returned from a week at the Triple Crown Motor Inn in Great Falls, Montana. The motel is currently undergoing exciting renovations, but more importantly, we have never experienced such incredible customer service before. The staff was so charming and personable that it was hard to drag ourselves away from the motel to visit the museums and downtown restaurants. When we checked out, the General Manager shook our hands and thanked us for staying at the Triple Crown, informing us that it wa... read more

c_clark 

on Citysearch

18 years ago

Great Accommodations, Outstanding Value, Wonderful Customer Service! – My room was very clean, spacious and even had laminate wood flooring, beautiful marble tile in the bathroom, and best of all, an incredibly comfortable memory foam mattress. The downtown location was convenient and the staff was very accommodating. The world should know how pleased we were with our stay at the Triple Crown - this is Great Falls best kept secret! Our thanks to the General Manager for providing us with a great rate and then, over-delivering... read more

slittenburg 

on Citysearch

18 years ago

Great! Great!! Great!!! – While traveling from Los Angeles, California to St. Paul, Minnesota we drove through Great Falls, Montana. We saw the Triple Crown Motor Inn's large front sign saying "Check Out Our Great Rates", so we decided to stop in. Are we ever glad we did! We have never felt more welcomed and special than when we entered the Triple Crown lobby. This motel's staff really succeeds in conveying to their guests that it is their honor that you have chosen to stay with them. Even more pleasing than their war welcom... read more