This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Greenville Utilities Commission
- Electricity Suppliers
- Greenville, NC
About this business
Since 1905, Greenville Utilities has been an integral part of Greenville-Pitt County, growing and progressing along with our expanding service area.GUC provides electric, water, sewer and natural gas services to the City of Greenville and 75% of Pitt County. We serve a combined total of nearly 150,000 customer connections. Greenville Utilities is owned by the citizens of Greenville but operates under a separate charter issued by the N.C. GeneralAssembly.We are governed by an eight-member Board of Commissioners. The Board is ... read more
Location details
401 S Greene St, Greenville, NC, 27834, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This is an update to a review that I left a month ago after discovering a prior billing issue that I had believed to be resolved with GUC had not been resolved. After leaving a review, the Commission reached out and has been above and beyond proactive in getting the issue resolved. This is a completely different experience than I had with the company several years ago when trying to work through the same issue. I can't commend Colleen S. enough for the work she has put into this and I have much more confidence now in recomme... read more
The amount I have to say about this utility company is overwhelming unpleasant. The workers I really don't believe they know what they are doing i.e. you dig into my yard to repair a light at the end of my street, ruin my plumbing, just to see that you still haven't repaired the light pole at the end of the street. Have you considered testing the photocell first? Or might I suggest changing out the light bulb? Or how about testing your voltage at the transformer instead of automatically assuming one of your lines are grounde... read more
This company will issue a final bill AFTER you have closed your account and no longer are enrolled in automatic payments. They also don’t bother to forward a bill to your new address. I only found out after it went to collections. If you call GUC to pay the bill, it takes forever to connect with someone who can actually help. I finally was able to submit payment to GUC with request to remove the bill from collections, but somehow now, FOUR YEARS LATER the bill is showing unpaid again at the collections company. While I dig t... read more
Overall I can live with it as no loss of utilities. BUT the billing gets very sketchy? Every December billing we get hit with almost double the normal billing amount, huh? Call up and you get the same answer every year it was a cold month, not really and question them on it with facts they just repeat it was a cold month. My thought is we are paying the Board Members FAT BONUSES. Dec 2024 bill is 50% higher then avg for September, October & November? Jan 2025 wow this bill is even higher by another 20% . At least this past p... read more
Frequently asked questions about Greenville Utilities Commission
How is Greenville Utilities Commission rated?
Greenville Utilities Commission has a 2.1 star rating with 208 reviews.
When is Greenville Utilities Commission open?
Greenville Utilities Commission is closed now. It will open at 8:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com