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Greensand Surgery
- Healthcare
- Ampthill, Bedford
About this business
Location details
57 Oliver St, Ampthill, Bedford, MK45 2SB, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 8:50 a.m. to 1:00 p.m. 2:00 p.m. to 6:00 p.m. | |
| Wed | 8:50 a.m. to 1:00 p.m. 2:00 p.m. to 6:00 p.m. | |
| Thu | 8:50 a.m. to 1:00 p.m. 2:00 p.m. to 6:00 p.m. | |
| Fri | 8:50 a.m. to 1:00 p.m. 2:00 p.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have waited many many times for an hour and more in the waiting room fory appointment to start !! Yet I don't complain and understand it's out of their control. I ring them up today to say I'm going to be 10 minutes late because of roadworks also out of my control and they can't fit me in for five minutes to discuss a health issue that's very very serious. One rule for one a different rule for another here!
I was recommended this surgery but for sure I would not recommend this surgery to anyone. I've had nothing but a nightmare of negligence and carelessness back and forth from the start. Very unwelcoming to me as a new patient, my first appointment they didn't even know I existed so that got voided. I have also had continuous mistakes on my repeat life prescription, one time was fatal. How you can cock up something that's the same each time I don't know. Most staff are incredibly rude, obnoxious and have no care or thought for... read more
13th in queue on call to book an app, receptionist called back, booked app, didn’t know which Dr I was seeing, 5 mins late for app due to no parking, drove out and back again, still no parking, not to worry dr was late, did apologise hadn’t seen dr before. Half helpful, asked if I was depressed, receptionist couldn’t book a blood test, couldn't have blood test with nurse app I already have in 2 weeks, couldn’t give a sample bottle as dr hadn’t given form, dr said receptionist would print label. Tore blood test form up, left... read more
Excellent service today. I've been with this surgery for 50 years. Called at midday for an appointment. Got one at 7.35pm. Went in on time, got my prescription sent to Highlands and collected. All without issue. More of this please 🙏
I have always received good service over the years. I have been lucky enough to not need them much, but sometimes feel it is a battle getting past the receptionist . I remained polite and calm , and asked to speak to someone else, but was placed on hold . Then she returned to the phone even though i had distinctly requested to talk to someone else. politeness and respect is meant to be a 2 way street. Was there really no one else i could talk to? Very frustrating.
Frequently asked questions about Greensand Surgery
How is Greensand Surgery rated?
Greensand Surgery has a 3.5 star rating with 45 reviews.
When is Greensand Surgery open?
Greensand Surgery is open now. It will close at 6:00 p.m.
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