This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
GreenLake Eyecare
- Healthcare
- Greenacres, FL
About this business
Greenacres and Lake Worth's premier Eye Care facility assisting patients in eye exams, designer frames, sunglasses, contact lenses, dry eye treatments and myopia control for kids. Come to an office that treats people the way they should be treated!
Location details
3967 S Jog Rd, Greenacres, FL, 33467, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
When I explained that the initial adjustment of the frames were not sufficient and needed further adjustment, I was told by the adjustment person that she was afraid to do any further adjustments because she might break the frames. This is completely unacceptable and I am notifying future customers to do business with well known established companies that have licensed opticians trained to make the proper adjustments. Most privately owned stores save money by not having to hire a licensed optician. The store owner saves mone... read more
Business response:
<p> I appreciate your feedback but let's try and tell the entire story. After spending almost an hour trying on and selecting frames and nearly almost an hour adjusting both the new frames as well as your old frames at pickup, you left satisfied per our conversation. In hindsight, my optician catered to you, asking you many times how it felt - causing everyone else to wait excessively just to make sure you were satisfied. You then called back days later complaining that it did not fit like the frames youve had for years bef... read more
When I explained that the initial adjustment of the frames were not sufficient and needed further adjustment, I was told by the adjustment person that she was afraid to do any further adjustments because she might break the frames. This is completely unacceptable and I am notifying future customers to do business with well known established companies that have licensed opticians trained to make the proper adjustments. Most privately owned stores save money by not having to hire a licensed optician. The store owner saves mone... read more
Frequently asked questions about GreenLake Eyecare
How is GreenLake Eyecare rated?
GreenLake Eyecare has a 4.7 star rating with 331 reviews.
When is GreenLake Eyecare open?
GreenLake Eyecare is open now. It will close at 5:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com