Greenberg Dental & Orthodontics

Bev I. 

on Birdeye

2 years ago

My husband and I have been patients for 2 years. The last 2 times I called for a checkup appointment, it took me numerous calls and messages to get an appointment. In march, I know I called and left a message 3-4 times before I finally got a call back. I just called twice in the last 2 weeks for an appointment. I FINALLY got a call back and the young lady was quite snotty about why I hadn't received a call back. I was so frustrated, I found another dentist for my husband and I. While the dentists and the hygienists have been... read more

Bambi D. 

on Birdeye

2 years ago

Dentist is great, front very rude , never call you back when leave messages and they don’t answer the phone. Been waiting f a call back for authorization approval they were supposed to have month and half ago. They probably never even sent it, they were very rude. Leesburg office front desk is awful, you can’t get to the Dr without them doing their job 

Kevin L. 

on Birdeye

2 years ago

Interacting with customers is the most important part of Greenberg Dental especially at busy times, clerks are over-worked often time. But someone did her best in helping regardless of pressure, she is Jenny Romaro; I noticed that many times so I usually wait for her being free to come by asking for help, and as expected I got the best help. She did a good job at solving my problems, and of course other customers problems as well. I thank her for helping sort out treatment from past record of several years. So I can’t help ... read more

Y W. 

on Birdeye

2 years ago

Called emergency hotline 5 times, three days and NO call back. 

de t. 

on Birdeye

3 years ago

Incompetent and disorganized office staff, having 2 seniors come to your office on time for their appointment, only to be canceled for no reason. 

Emilio F. 

on Birdeye

3 years ago

Can’t get in touch with them ever.called more than 20 times never answered the phone.wander how they can stay in business 

Kate F. 

on Birdeye

3 years ago

The idea of customer service is a foreign concept to this office. Too many instances of poor or NO customer service to list here, but suffice it say, look somewhere else for dental care. If they cut corners on simply answering phones, they're cutting corners elsewhere! 

gina r. 

on Birdeye

3 years ago

Very non serious untrained staff unprofessional their internet down every other day they don’t answer phone returns phone calls or voicemails I would not recommend this place to no one full of drama staff front desk and over the phone I don’t know who hire them they are lucky they have a job but they are not thankful waited for 6 weeks for the orthodontist consult appointment they did not call made appointment while I was there and when I call to confirm she is telling me your insurance not on network very unprofessional rud... read more

Cheryl P. 

on Birdeye

3 years ago

Forget tying to make an appointment. They do NOT answer the phone or returns calls even if it is a emergency. I was forced to use another dentist. I called several times and even called the emergency number several times. Was a long time patient but service has changed. Hopefully some one from Greenberg will read this and ANSWER THE PHONE!!!!