Greater Texas Credit Union

Lynn 

on Google

2 weeks ago

The "Manager" at this location is impatient and incompetent. I wanted to open an unincorporated non-profit association, and because he wasn't educated on how to open one, he said they couldn't do it. He rushed out of the room and was unavailable to answer my questions....since he didn't know how to help me. Bottom line, I closed my biz checking account and will take my biz to a real bank.....that knows how to open a basic unincorporated nonprofit assoc. 

Shane Sexton 

on Google

a month ago

I have used the bank… yes, bank, because they don’t value member relationships like most credit unions… for more than a year. I obtained a credit card with a $2000 credit line after initially providing verification that I was a victim of fraud to the degree that I received a second social security number. The card is used for my work related travel, and, for more than a year, I have made payments early and for amounts between $100-$2000 (usually no less than $500-$600). These are well in excess of the required minimum paymen... read more

Nobody Nobody 

on Google

2 months ago

Worse bank ever. Have had savings account over twenty years here but can't be verified to get checking account? What? Asks 1000 questions to verify you every time you call. Literally 10 mins worth of questions. Have to fill out multiple forms every month now for a transfer I've done for more than 20 years. And every month there is a new hoop added to jump through in order to get to YOUR OWN MONEY! Save yourself a headache. Even cash app better than this. And don't even think about talking to a Manager or anything like that. ... read more

Bobby Hempfling 

on Google

3 months ago

I give 2 stars because the ladies who answer the phone are very pleasant. The rest of their banking system is frustrating 

Anonymous 

on Google

3 months ago

Received an Autoloan with them through a dealership. Called earlier today and the call was dropped. The lady promptly called back and left a message. When I got service again, I followed the telephone prompts back to where I was… afterwards it say it’s gonna refer me to a “customer service representative” but only to ring for a second and brings me back to the home menu for phone prompts making it an never ending circle of filling out member information, referring me to a rep, and back to square 1.