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3310 Powell St, Oakland, CA, 94608, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
My trip was cancelled due to weather. That's totally fine - I'd rather be safe! And I'm sure for those who got to go on their trip, it was a great experience. Qualifications aside: the process to get a refund after a cancelled trip is HORRIBLE. I really wish I'd just not booked the trip at all. (Given how it turned out, I basically loaned them of a bunch of money and in return had a bunch of months of paperwork to do.) You have to get all the document (receipts, booking confirmation, notice of cancellation) together yourself... read more
I have been fighting for a refund for a year. My trip was cancelled due to weather and 0 dollars was refunded to this date.
I have no idea how this company exists. They cancelled our trip due to poor weather (fair enough), but since that point, they have not returned a single email or phone call, so I could claim the insurance that was supposedly supplied by them. I would stay far away from this company. Wish I had read the reviews prior to booking. Also: 8 months later... No refund. No communication
It’s a really bad company! Refund money back is a big problem.
Great White Adventures has a 2.3 star rating with 19 reviews.
Great White Adventures is open now. It will close at 6:00 p.m.
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