Great Western Transmission

Anonymous 

on Google

a year ago

Blew transmission Jan.14 this year. Tow truck operator recommended Hawkeye transmission but couldn't help for at least 2 weeks. Great western said if I could get it there by next day they had opening. He said worse case rebuild would be $2500 to $3000. However no warranty since I had snow plow mounts on truck. After 2 weeks tow operator told me it had not moved where we parked it in back. I called several times on update as initially told me about 2 weeks. He said they did conduct diagnosis and it was going to cost $3200. I ... read more

Dave Oberg 

on Google

a year ago

Blew transmission Jan.14 this year. Tow truck operator recommended Hawkeye transmission but couldn't help for at least 2 weeks. Great western said if I could get it there by next day they had opening. He said worse case rebuild would be $2500 to $3000. However no warranty since I had snow plow mounts on truck. After 2 weeks tow operator told me it had not moved where we parked it in back. I called several times on update as initially told me about 2 weeks. He said they did conduct diagnosis and it was going to cost $3200. I ... read more

Melanie Nyreen 

on Google

a year ago

Horrible!! DO NOT HAVE THEM WORK ON YOUR VEHICLE!!! They'll tell you 1 thing and do the opposite!!! They will not fix your vehicle due to their mistakes. They do NOT warranty their work, but they'll tell you they do. Poor customer service!!! They lie to get your money, they'll slap in any used transmission after telling you they will rebuild it and warranty it, take your money and push you out the door. They do not care about they're customers!!! 

Caleb L 

on Google

a year ago

Pretty poor experience all around. The individual that I was working with for a couple weeks was either fired or quit. The arrangements that I had made with this individual were not honored once I found out that he was no longer with the company. And to make matters worse, they raised the initial quote by a few hundred dollars (after giving me the run around for a few days and NOT calling me back "before the end of the business day" for several days). I took my car to K & N and they did the same standard job, with new parts,... read more