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Great Southern Bank

3.2

About this business

Location details

218 S Glenstone Ave, Springfield, MO, 65802, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:30 p.m.
Tue8:00 a.m. to 5:30 p.m.
Wed8:00 a.m. to 5:30 p.m.
Thu8:00 a.m. to 5:30 p.m.
Fri8:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
3.239 reviews
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Lanny S's profile image
Lanny S 
2 years ago

I recently discovered a data breach on another online service, unrelated to my bank. Using due diligence I informed my bank and closed and reopened another account. They then said I COULD NOT USE THEIR ONLINE BANKING until I have my computer scanned for viruses. How can I secure my account if I have no access to my finances?!?! DONE with you GSB. I'll go where they support me better. 

Lanny S's profile image
Lanny S 
2 years ago

I recently discovered a data breach on another online service, unrelated to my bank. Using due diligence I informed my bank and closed and reopened another account. They then said I COULD NOT USE THEIR ONLINE BANKING until I have my computer scanned for viruses. How can I secure my account if I have no access to my finances?!?! DONE with you GSB. I'll go where they support me better. 

Amilee G.'s profile image
Amilee G. 
3 years ago

Disgrace. Should NOT. EVER. BE Open For Business To ANYONE. Poor. Poor. Poor. Poor. Poor. Poor. Filthy Service. Not To Mention Unrealistic Expectations. Lacking Communication Skills. Communicating English Zero Percent Score. Poorest Bank Ive Ever Witnessed. Embarrassed They Exist. Loyalty To Costumers Score - 0. Need A **************** On How To Treat People. Need Better Training. 

Amilee G.'s profile image
Amilee G. 
3 years ago

Disgrace. Should NOT. EVER. BE Open For Business To ANYONE. Poor. Poor. Poor. Poor. Poor. Poor. Filthy Service. Not To Mention Unrealistic Expectations. Lacking Communication Skills. Communicating English Zero Percent Score. Poorest Bank Ive Ever Witnessed. Embarrassed They Exist. Loyalty To Costumers Score - 0. Need A **************** On How To Treat People. Need Better Training. 

Anthony M.'s profile image
Anthony M. 
3 years ago

Will not work with you when you behind on your payment. 

Anthony M.'s profile image
Anthony M. 
3 years ago

Will not work with you when you behind on your payment. 

Johnnie Earl's profile image
Johnnie Earl 
4 years ago

We took out a loan for a new truck from Great Southern in October of 2018. Paid like clockwork. Then, in 2020, we started paying 2 or 3 months ahead of each payment due date AND PROVIDED SEPARATE PAYMENT COUPONS TO MAKE SURE THEY JUST DIDN'T APPLY THE EXTRA PAYMENTS TO PRINCIPAL, we even MADE SURE THE TELLERS IN JOPLIN, MISSOURI KNEW THESE WERE SEPARATE PAYMENTS But Great Southern loves to play 'gotcha' and would apply it principal anyway, and THEN send MULTIPLE COMPUTER GENERATED LATE PAYMENT NOTICES never acknowledging tha... read more

Johnnie Earl's profile image
Johnnie Earl 
4 years ago

We took out a loan for a new truck from Great Southern in October of 2018. Paid like clockwork. Then, in 2020, we started paying 2 or 3 months ahead of each payment due date AND PROVIDED SEPARATE PAYMENT COUPONS TO MAKE SURE THEY JUST DIDN'T APPLY THE EXTRA PAYMENTS TO PRINCIPAL, we even MADE SURE THE TELLERS IN JOPLIN, MISSOURI KNEW THESE WERE SEPARATE PAYMENTS But Great Southern loves to play 'gotcha' and would apply it principal anyway, and THEN send MULTIPLE COMPUTER GENERATED LATE PAYMENT NOTICES never acknowledging tha... read more

Noah H's profile image
Noah H 
7 years ago

My branch where I have banked at for years refused to issue me a cashiers check that I needed in the morning, after I arrived a couple minutes after the lobby closed the prior evening. I was told it was "policy", but I have not been able to find this policy anywhere. They sent me around town asking other businesses for cashiers checks and was told they did not issue them. I went back to my branch and asked to just get it as cash instead and was told there wasn't enough money at their branches in the entire area to give it to... read more

Frequently asked questions about Great Southern Bank

How is Great Southern Bank rated?

Great Southern Bank has a 3.2 star rating with 39 reviews. 

When is Great Southern Bank open?

Great Southern Bank is open now. It will close at 5:30 p.m.  

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