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Great Lakes Water Quality Lab

4.4

About this business

Location details

6461 Sunset Drive, Lake Ann, MI, 49650, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:00 p.m.
Tue8:00 a.m. to 4:00 p.m.
Wed8:00 a.m. to 4:00 p.m.
Thu8:00 a.m. to 4:00 p.m.
Fri8:00 a.m. to 4:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
4.422 reviews
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Kevin H's profile image
Kevin H 
4 months ago

Buyer Beware: I took a water sample in for testing on 11/14/25. It is now 1/13/26 (8+ weeks later) and they still have not sent the results. I paid a $75 fee upon dropping off the sample. I have called several times in the past few weeks and left messages, but have not heard back. They are totally unresponsive. I just started a dispute process with my credit card company in an attempt to recover the money back. I'm not sure if maybe they have gone out of business. They have utter disdain for their customers and have some of ... read more

Richard Kurtz's profile image
Richard Kurtz 
7 months ago

I have be using Great Lake for over five years, having well testing done twice a year. Earlier this year the report was over six weeks old before I went in and ask, “where is my report” and finally got it after a week. I took my second test in August and have not received a final report, even going in three times and promised a call, never received. Final, on the fourth visit I gave up and simply asked for a refund, hopefully I will get it. 

Sara Cockrell's profile image
Sara Cockrell 
a year ago

I made a special trip to turn in my water sample on 9/9, and still waiting for the results over a month later. I called this morning to cancel, and am so glad I hadn't paid for their service yet. I used them many years ago, and was satisfied, but they are shorthanded now. You can't run a business when this untimely! It made me question their competence! 

Gregory Simsa's profile image
Gregory Simsa 
a year ago

Friendly staff and prompt response. 

Mike Willsey (Mikey)'s profile image
Mike Willsey (Mikey) 
a year ago

Get your water tested locally. Pick up a package of test paperwork and bottles. Put samples in the bottles, follow the instructions. Easy peasy. 

Frequently asked questions about Great Lakes Water Quality Lab

How is Great Lakes Water Quality Lab rated?

Great Lakes Water Quality Lab has a 4.4 star rating with 22 reviews. 

When is Great Lakes Water Quality Lab open?

Great Lakes Water Quality Lab is closed now. It will open tomorrow at 8:00 a.m. 

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