Great Lakes Psychology Group - Dearborn Counseling

Makeup Madness with Mae 

on Google

a year ago

Made an appointment for IN person. 3 confirmation texts days prior no worries. Day of appointment changes to ZOOM an hour before the appointment time. I talked to these people 2x before this when scheduling to ensure we had an IN PERSON appointment. When I called to see what happened I was forwarded to the therapist and no answer. Left a message and they just canceled the appointment instead of calling and figuring out a way to fix it. After the canceled text then they call "Oh we can reschedule" hell no I took time off work... read more

Samantha Smith 

on Google

a year ago

Made an appointment for IN person. 3 confirmation texts days prior no worries. Day of appointment changes to ZOOM an hour before the appointment time. I talked to these people 2x before this when scheduling to ensure we had an IN PERSON appointment. When I called to see what happened I was forwarded to the therapist and no answer. Left a message and they just canceled the appointment instead of calling and figuring out a way to fix it. After the canceled text then they call "Oh we can reschedule" hell no I took time off work... read more

Brooke Stevens 

on Google

a year ago

Literal criminals. Avoid at all costs. They'll clear out your checking account IMMEDIATELY if you're 2+ weeks behind and they don't bother to reach out to you at all to figure something out. So now I'm figuring out how to eat because they took everything in my account immediately. Update: They'll continue to lie in a review and say that make billing transparent but that's clearly not the case. Continue to avoid at all cost. Go with a provider that has a transparent billing policy and doesn't prioritize money over a patient's... read more

Brooke Stevens 

on Google

a year ago

Literal criminals. Avoid at all costs. They'll clear out your checking account IMMEDIATELY if you're 2+ weeks behind and they don't bother to reach out to you at all to figure something out. So now I'm figuring out how to eat because they took everything in my account immediately. 

Te'lur kuykendall 

on Google

a year ago

Remember I used to come here and we had black lady I don't really remember her name I think it was shawnteal but we always left mad at each other she never stopped any argument and now we are divorced she always took sides and prejudged who was the cause of our fights we always left worse than what we came in I walked out a few times and never came back she did not de-escalate anything or help us solve our problems