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Great Clips
- Beauty
- Jacksonville, NC
About this business
Location details
2421 Gum Branch Rd Ste 300, Jacksonville, NC, 28540, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
0/10 for service and customer service. After a 5-day hospital stay and hand surgery, I went to Great Clips for a shampoo and style. Ashlie may not have received any training as a stylist as she used no product and only partially dried me hair with a paddle brush. When I asked Erica for a "redo," per the Great Clips satisfaction-guaranteed policy, I was told "no." The owner of the Little Elm Great Clips could not even be bothered to call me back. $41 for terrible service and even worse customer service.
One worthless stylist who can’t follow simple instructions on a single trim. 1 inch doesn’t mean 4 inches. Now wonder if she was on drugs or a retard. Since the direction was so simple
Tonight was the first time I got a hair cut at Great clips. A really wonderful lady named Zaylia cut my hair. I highly recommend her. She did a wonderful job. My previous hair stylist thinned my hair incorrectly making blunt lines, and she did a good job fixing it and educating me on how it should be properly thinned. She was also very gentle and it was rather relaxing. I really appreciated how easy she was to talk to. She only works Thursdays currently but if it works out to get her as your hairdresser you will not be disap... read more
What a great find! Everyone was so nice and helpful. I was struggling with what to do with my hair and I am so happy I tried them. It was clean and they were so nice
On three separate occasions I had a great cut (more bad cuts than good over the years, however), only to return each time to find that none of the stylists I liked were there anymore. It's frustrating to find someone who listens to your preferences and then leaves. The staff turnover at this location is high, so don't expect any consistently. I had a haircut every 8 weeks, so no one seems to stay long.
Always a positive experience at Great Clips. Brian does a wonderful job cutting my hair. He is very friendly and a joy to talk to. Thank you Brian.
I've been a customer for several years and typically look forward to going because of friendly staff and short waiting time. Today, was a different experience. I arrived with three ahead of me on the online check in. Two stylists (never seen them before) were available and I was the only one waiting to have a haircut. I sat there for five minutes and watched one worker standing around and the other was meandering about in the back of the salon. I kept waiting. And then one by one the others ahead of me with the online check ... read more
I recently moved to the area, so this was my first time at this location. Shahina did a wonderful job on my hair. I love the cut. So many times stylists will pull and tug on your hair, not Shahina, she was so gentle I nearly dozed off. She was friendly, not rushed, and cut my hair exactly as I asked. I'll be back to see Shahina for my haircuts along with my grandkids.
The beautician here are absolutely wonderful!!!! Always friendly and give great haircuts. I always leave here with a smile on my face. Glad to have them so close to home.
Frequently asked questions about Great Clips
How is Great Clips rated?
Great Clips has a 4.5 star rating with 571 reviews.
When is Great Clips open?
Great Clips is closed now. It will open at 9:00 a.m.
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