This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Great Atlantic Hot Tubs, Swim Spas & Saunas
- Home Services
- Williamsburg, VA
About this business
Since 1978, Great Atlantic Hot Tubs, Pools & Saunas has been helping families throughout Southeastern Virginia and Northeastern North Carolina achieve a more relaxing, less stressful lifestyle. From our service delivery staff, our staff at each location, to the owners of Great Atlantic – we’re committed to ensuring that your shopping experience is met with professionalism and a “can do” service-attitude. We Are A Military Exchange Partner.
Location details
5118 Main St, Williamsburg, VA, 23188, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
We received our Hot Tub out of the box. When asked the delivery service why was it out the box , he indicated the box was torn and flapping in the wind. I noticed that it was loaded towards the front and the Hot Tub in the middle was still in the box. They delivered one Hot Tub prior to our delivery. We had to have repair work done because of scratches on the surface. We received our Hot Tub on July 16th and today we noticed leaking coming from the bottom of the tub. Tyler the Service Rep did an excellent job in explaining t... read more
Tyler came out to do our orientation on our new Limelight Beam Spa this past week and was very informative and helped us get the spa programmed and chemicals balanced. It's been a pretty overwhelming experience for us, but he helped to really simplify the care and maintenance. I appreciated his transparency when asking questions. Rachel in the main office has also been extremely helpful and responsive to my inquiries and assisting with chemical knowledge as well. I did pop into the Williamsburg store for chemicals and had a ... read more
Wonderful experience from start to finish with Great Atlantic. Completed new owner orientation with Tyler and he was extremely helpful, informative and patient with our questions. We could not be happier with our purchase. Leia was our sales contact at the Williamsburg location and we cannot say enough about her warm and genuine nature. Everyone from sales and scheduling to delivery and orientation were awesome. Great people, phenomenal customer service and fantastic product.
Tyler gave us a very in depth training on how to use our hot tub and has been very responsive in answering all of our questions along the way. Thanks for providing excellent customer service after the sale! And Leia was wonderful to work with as well. It was so nice to be able to try the hot tub before deciding to buy! Thanks for being so kind and helpful! We love our salt water hot tub!
So far, my experience has gone back and forth between great and not so great. Mike and Leia at the Williamsburg Store were both exceptionally helpful. I was able to get the hot tub I wanted and it was delivered on time with ample communication leading up to the day. When people called me to ask questions or inform me of updates, they were always extremely pleasent. I asked about switching my starting chemicals over to bromine instead of chlorine - and they said not a problem. Delivery day, the delivery company called to info... read more
Frequently asked questions about Great Atlantic Hot Tubs, Swim Spas & Saunas
How is Great Atlantic Hot Tubs, Swim Spas & Saunas rated?
Great Atlantic Hot Tubs, Swim Spas & Saunas has a 4.4 star rating with 11 reviews.
When is Great Atlantic Hot Tubs, Swim Spas & Saunas open?
Great Atlantic Hot Tubs, Swim Spas & Saunas is closed now. It will open tomorrow at 10:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com