Gray Matter Neuropsychology, P.C.

Jake Frederico 

on Google

2 weeks ago

One of the worst client/customer experiences I’ve ever had. The front desk staff has been consistently unprofessional and rude. Their cancellation policy requires 48 hours’ notice, with a $100 fee for late cancellations. When a clear communication error occurred between myself and my physician and the front desk (after my therapist canceled on me less than 24 hours before our session). They charged me a no show fee and held stedfast that i was in the wrong. What made it worse was the complete lack of response — it took nearl... read more

Christina Fujii 

on Google

2 weeks ago

This place is a scam. Went there last year. When I tried to get a copy of my diagnosis, they would not Release them to me because I didn’t want to continue w/ them 

Shanequa Brown 

on Google

2 months ago

AVOID THIS PLACE AT ALL COSTS! I had a Telehealth appt scheduled for 5/13/25 at 10:00am, I sign on at 9:50am. The doctor never joined the call. I waited until 10:10am and called the office. They kept trying to get in touch with the doctor ( no one knew where she was) up until I told them to cancel this appt and the 2 following appts. This is unacceptable and VERY UNPROFESSIONAL. Had I been a no show like that Dr I would’ve been charged $500. I know how hard it is to book an appt for mental health but do your self a favor and... read more

Rachel Harris-Huffman 

on Google

3 months ago

Terrible practice out for money and don’t seem to actually care about their patients. The administrative staff is very rude. They schedule you without asking if you have availability when scheduled or even telling you that you’ve been scheduled, and then fine you when you can’t make it. I was seeing them for memory and attention issues and they kicked me out of their practice for missing two appointments, then sent me an email saying I wasn’t “willing to commit to therapy.” Good riddance. 

latoya thomas 

on Google

4 months ago

I had two different assessments, one for ADHD and one for Autism. Both evaluations were clear on pricing or close enough that it wasn’t a problem. The staff or clinicians, technicians, and staff were very supportive throughout this process. Once I moved over to the therapy side of the practice, my therapist was great although she left, I’m just sad we only had one session to process this termination.