Gray Cosmetic & Family Dentistry

Beverly 

on Insider Pages

3 years ago

Expect Billing Problems My family quit going here due to repeated billing mistakes. The office staff was not submitting the bill to our insurance correctly (this happened three times over a year and a half). They would send me rude letters asking for payment. I would call and ask them to resubmit to my insurance, because my insurance said they were billed wrong. Every time the office staff blamed my insurance, and I would spend hours on the phone going back and forth trying to get the payments. Once a man hung up on me. Ever... read more

Jennifer 

on Insider Pages

3 years ago

Nice office, bad service and billing Every time that my husband and I have gone to this dentist, we have been billed by the dentist....even for services that were supposed to be 100% covered by our insurance. I highly suspect insurance fraud from this practice as I am not alone in this poor billing practice. They have a great new office, but it's rare to even see the dentist at all. My last two visits for cleanings, I didn't even see the dentist and I doubt he was there at all because my appointment was during lunch time. My... read more

Keith 

on Insider Pages

3 years ago

Amazing Best Experience seeing a Dentist. He has the most high tech instruments I have ever seen. I needed a crown and went to two other Dentist before I found Dr. Gray. He was wonderful and was able to make the crown in one appointment with the Cerec Machine. It was beautiful and you cant even tell it was a crown. Very Professional. I would recommend him to anyone.