This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Grapevine Lincoln Service
- Automotive
- Grapevine, TX
About this business
Location details
801 E State Hwy 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Incomplete job on engine replacement after oil pump failure. Engine was under warranty, Turbos went out 5k miles later. The dealership is owned by Berkshire Hathaway. Don't expect any concern other than short term profit.
What number is less than zero? That should be an option. Susanna really tries but the service department there is a joke. After having this car in (that we bought here mind you) for work numerous times, the service department is only getting worse.
Sorriest dealership I've ever dealt with. Made an appt for service explaining nature of problem (read it was a simple software update fix) explained THAT I COULD NOT LEAVE MY VEHICLE - WILL WAIT FOR SERVICE, take the appointment given only to be told I will have to wait another month for an appointment AFTER arriving for the designated appointment. Wasted MY TIME! Very unprofessional people who literally don't care about their customers.
Hate to leave a review like this, but I have been trying to get in touch with ANYONE in service for TWO months to schedule an issue with my side mirror, a recall on the rearview camera blacking out, and to schedule routine maintenance. I’ve reached out to the online person, left voicemails multiple times to never get a call back, and now leaving a review. Convenient location for me, but horrible service. Guess business isn’t important so I’ll take it elsewhere!
Brought vehicle in for one of two outstanding recalls. As they had the parts the service department was able to complete both recall items while I waited. Another issue appeared after returning home and service is in consultation with Ford for a resolution.
Frequently asked questions about Grapevine Lincoln Service
How is Grapevine Lincoln Service rated?
Grapevine Lincoln Service has a 3.5 star rating with 39 reviews.
When is Grapevine Lincoln Service open?
Grapevine Lincoln Service is closed now. It will open at 7:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com