Granta Medical Practices - Shelford Health Centre

Eric Larson 

on Google

3 weeks ago

Completely unresponsive. Four different occasions we called in the morning asking to be seen and each time they told us a doctor would call us back - not once did they call us. We are switching GPs. 

MiRrorS 

on Google

a month ago

I have been here since a child and I will always say they are my most trusted GP. Reception are always polite and understanding, I have never had any problems with efficiency and I feel the doctors here nail it on the head every time with the correct diagnosis. 

Adrian Petcu 

on Google

a month ago

The most impractical and backward appointment booking method. Basically queue on the phone at 8 AM or 2 PM for an undetermined period and maybe you get an appointment. No such thing as booking in advance, not even for a couple of weeks away. I dont understand how a medieval approach such as this is still practiced in 2025! The funny part is that the staff seem quite happy and comfortable with it. Mind-blowing ‍ 

Mimi Neil 

on Google

2 months ago

I have been with Granta Shelford for well over a year now and wanted to add a review as I cannot fault the service they offer. Staff are friendly, courteous and knowledgeable and I’ve always managed to get an appointment without issue. Keep up the good work! 👏🏻👏🏻👏🏻 

Paul Lane 

on Google

3 months ago

Today was the second time I’ve experienced rude behaviour from the same receptionist. While I appreciate it must be a tough job some days, this individual should have the empathy that the post requires. People walking in that door may be going through really difficult times. The doctors and nurses have always been kind and supportive, which I am very grateful for, thank you Since writing the above review some time ago, there is now new staff on reception. What a difference, I used to dread going in. The new staff are so hel... read more