This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Grant County PUD
- Electricity Suppliers
- Moses Lake, WA
About this business
Location details
312 W 3rd Ave, Moses Lake, WA, 98837, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Sent us a disconnect letter on 03-11 saying we must pay it by the 16th- the issue is we got it on the 16th. Of course they send it last minute. & of course their deposit went up. They also said I need my divorce decree to get my husband removed off the electric bill. These people are greedy & just crap. Two years ago they disconnected me WITHOUT a notice, now they send me a notice last min.
They took my money and I called them twice, they refuse to turn on my power but they had no problem taking all my money. Terrible customer service
They need more customer service representatives. I called at 4 pm, waited for over half an hour and they kept telling me there are six callers ahead of you. I so I never made any progress. I finally hung up. I guess I'll try back tomorrow. One star rating for terrible customer service line. I'd give zero if I could.
Worst customer service don’t make it easy to make payment or reconnect have to have too jump through inconvenient hoops if you can take my money you should be able to reconnect my power your share the warmth program doesn’t help anyone just another way for you to keep money for yourself and to make those who are Les fortunate play a circus act just to get help the Moses lake branch front desk people always have the worst attitude are never helpful and even face to face there miserable people hope your company makes better ch... read more
Horrendous service, accepted their calls 3 times no answers. Then I had to call the 4th time and then proceeded with attitude, netflix needs to add this company on their list of comedy's because these people are clowns. Starring cast: Allison, Maria, and their supervisor/manager
Frequently asked questions about Grant County PUD
How is Grant County PUD rated?
Grant County PUD has a 2.4 star rating with 62 reviews.
When is Grant County PUD open?
Grant County PUD is closed now. It will open at 8:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com