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Grandview Travel
- Travel Services
- Columbus, OH
About this business
Serving Columbus since 1989, Grandview Travel is one of central Ohio's leading travel agencies. We offer high quality, personalized service. Our travel advisors have a combined 100 years of experience and have traveled throughout the world. We are available 9:00 am - 5:30 pm Monday-Friday and evenings and Saturdays by appointment.
Location details
1540 W 5th Ave, Columbus, OH, 43212, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Awful Awful experience. We used Susan to help us plan our trip to Italy, and ended up having to do most of the planning ourselves. Be aware that you have to pay a "planning fee" which I've now learned that many other agencies do not charge. Susan did not comply with our request regarding the number of days we wanted to stay in each location, as the hotel she wanted to book for us was booked on the days we would be there. Instead of giving us another hotel option, she changed the number of days we were spending in each locati... read more
Used Grandview Travel for our honeymoon trip to St. Lucia. We went to the airport at 4:00 AM only to find out that our flight had been dropped. Grandview travel had been notified by both gogotravel and Delta that flight was dropped and should have changed itinerary, but they dropped the ball. After 4-5 hours, Rob Elking finally got back to us on his cell phone. He was completely unapologetic, and did nothing whatsoever to mitigate the situation. We had to go back to the airport at 4:00 AM on Sunday and start our vacation a d... read more
If I could give zero stars I would. I felt extremely unprepared when leaving for my honeymoon and had been in constant communication months and days leading up to our departure. I asked when I could stop and pick up the travel package/documents and they said anytime after Wednesday. When I arrived Friday none of the documents were prepared. I even emailed 3 days before the trip and was ensured by Rob Elking, the owner, that everything was all set to go! My husband and I were supposed to leave on our honeymoon on Saturday Apr... read more
"Grandview Travel was knowledgeable, responsive and detail-oriented while planning our dream honeymoon. It was by far my best experience with a travel agent. I am looking forward to planning our anniversary trips for years to come with Grandview Travel." "Satisfied Customer"
Please do yourself a favor, read these reviews!!! – I absolutely concurr with the Angelamae and more. Look, you want an agent that is going to do your work for you, right? Otherwise it's best to just book your trips directly (disney/cruise ships/inclusive vacation resorts/etc). The person who booked our trip took us for a ride. We didn't get a room, but rather was on 'room standby' waiting until the cruise gave us a room. I ended up calling our cruise ship directly and worked everything out with a coordinator for the cruisel... read more
what a joke! – He booked our flight and hotel, & finally booked a rental car after telling him 3 times that we needed a car. He did not book our trip through Walt Disney World-even though that was what our trip was about-so we had to make all those plans too. He did not offer to help with that or give any info about it. He had to scramble to get our car for us b/c he didn't do it to start. When our flight was cancelled d/t weather, the 1800 # told us there was nothing they could do, so we had to take care of the hotel and fl... read more
Best Travel Agency – My husband and I recently returned home from a winter vacation get-a-way to the Caribbean that Grandview Travel on W %th Ave planned for us. I am writing this review because of the outstanding service we received from Grandview Travel. After searching the net for good deals, we just became frustrated with all the hotels and airfares and different prices we found. Plus, we thought, who will help us if there is a problem when are are out of the country? At that point I asked some friends and family if they... read more
Grandview Travel is a nightmare- do not use!! – I am trying to plan my honeymoon I have had problem after problem with this agency. I would never recommend Grandview Travel to anyone. I would actually advise that you stay well away from this group. There are hidden fees I was charged for without my consent and I have gotten awful service- even going to the management did not help my situation, so beware.
Frequently asked questions about Grandview Travel
How is Grandview Travel rated?
Grandview Travel has a 4.4 star rating with 67 reviews.
When is Grandview Travel open?
Grandview Travel is open now. It will close at 6:00 p.m.
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