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Grand Texan Hotel & Convention Center
- Hospitality
- Midland, TX
About this business
Location. Located in central Midland, Grand Texan Hotel and Convention Center is near the airport and close to First American Bank Ballpark, Scharbauer Sports Complex, and The Petroleum Museum. Nearby points of interest also include Museum of the Southwest. Hotel Features. Grand Texan Hotel and Convention Center features a restaurant and a bar/lounge. Room service is available during limited hours. The hotel serves a complimentary breakfast. Recreational amenities include a children's pool, a spa tub, and a fitness facility.... read more
Location details
4300 W Wall St, Midland, TX, 79703, United States
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Very good service
Was told my reservation was canceled @ 2:30pm when I tried to check evening of the 23rd. Made the reservations in Jan 2025 and recieved confirmation email the day of my stay. Front desk staff couldn't locate me with my name (which i thought was a lie), go grab my phone to give them confirmation number and that's when I was told my reservation was canceled. Hotel staff stated they had issues with Booking.com paper reservations? Weird casue made my reservation thru Cap1. Called Cap1 to get points back and dispute was decline b... read more
We had a terrible experience at this hotel. I made a deposit of $50 at the check-in desk, which would be returned to me. I went into the room and didn't even turn on the TV because it didn't have a remote control. When I left, they didn't give me my money back. They charged me $48 for a remote control that I've never seen in my life. The service was terrible. I explained that I didn't see the remote control when I entered the room, and the receptionist still charged me $48. I don't recommend this hotel to anyone. I felt robb... read more
I stayed in a room yesterday and didn't even turn on the TV because I always use my laptop to watch movies, when it was this morning he discounted me 48 dollars from the deposit claiming that the TV control that never existed in the room disappeared from the room. I felt robbed. Very unfair the worst service I've had in my life.
Stay away from this place!! They will accuse you of something just to keep the $50 deposit. This shows a lot about how they run this place and i'm not the only one complaining.
Frequently asked questions about Grand Texan Hotel & Convention Center
How is Grand Texan Hotel & Convention Center rated?
Grand Texan Hotel & Convention Center has a 3.1 star rating with 1,306 reviews.
When is Grand Texan Hotel & Convention Center open?
Grand Texan Hotel & Convention Center is open now. It is open 24/7.
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