Grand Strand Appliance Repair Service

Joseph Walton 

on Google

3 months ago

Horrible experience! Went through 2/10 home warranty. Ernest came out and did his assessment; we talked in great length about the problem with my washer. 3 weeks until the part comes in. He ordered wrong part, then blamed me for the issue. He was very confrontational, threatened physical violence, then refused to complete the job even though I already paid his fee. 100% disabled veteran with limited means. I’ve had no washer for almost a month now… been washing clothes in my sink… DO NOT USE THIS COMPANY!!! 

Tracey Welsh-Senese 

on Google

4 months ago

I am extremely happy with this company. From the 1 st contact with April that does the scheduling to Ernest coming out for the job . We have used them for at least 5 years . Today was a scheduled visit for my dryer as maintenance for lint buildup up . Ernest allowed me to observe him working because I’m afraid of house fires from the vent . Fortunately I got a clean report card . Grand Strand Appliances- Ernest also looked at my glass stove for me and advised me what I needed to do . Once we get the new stove , I will be bac... read more

Marcy Grace Kincaid 

on Google

5 months ago

Ernest helped me a year ago with my washing machine/dryer combo and it is still working well. He has all the qualities that everyone has mentioned - Punctual, courteous, knowledgeable. He worked with my warranty company and the outcome was outstanding. I highly recommend him! 

Nannette Marsh 

on Google

5 months ago

I was in a pickle . My dryer broke and I needed it fixed asap.i called Gavin and he told me he could come out in two days. I really needed my dryer. Gavin called me back and said he would send someone in a few hours. Thomas (technician)called about 45 minutes later and was on his way. He was very professional and kind. I was drying clothes in 20 minutes.. Thank you so very much!