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Grand New Flag
- Retail
- Lockport, NY
About this business
Grand New Flag is founded to honor the memory of Arnold J. Kauppinen, owner Philip’s father who served 2 combat tours in Vietnam and suffered from PTSD. Our products including American flags, poles, shadow boxes, pole hardware, POW-MIA and patriotic flags, US Armed Forces flags, civil service flags, custom flags, state flags, memorial flags, open message flags and all other accessories are 100% made in the USA. Grand New Flag is an Eder Flag authorized dealer offering 15% off discounts for veterans and active duty mili... read more
Location details
210 Walnut St #2-202, Lockport, NY, 14094, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 4:30 p.m. | |
| Tue | 8:30 a.m. to 4:30 p.m. | |
| Wed | 8:30 a.m. to 4:30 p.m. | |
| Thu | 8:30 a.m. to 4:30 p.m. | |
| Fri | 8:30 a.m. to 1:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Our 6' Patriot Aluminum Flagpole Kit was delivered today. It was easy to install. I substituted 4" #10 wood screws to mount the bracket to secure it to the wooden post hidden inside the decorative casing board surrounding the porch column. After putting up our flag, I noticed that the top bushing was getting repeatedly snagged as it tried to spin around the flagpole. I used a file to smooth out the injection molding nubs on both bushings and now it rotates freely. We are well satisfied with the quality of the product and we ... read more
A very high quality American flag, produced by American workers, in a business owned by proud Americans, at a fair price. What more could one ask for? Thank you, Grand New Flag!!!
I was having a problem with my flag furling so I purchased the Never Furl kit. When I first installed it I was disappointed. Every time the wind blew the flag still furled. After discussing it with Philip of Grand New Flag I discovered that the issue wasn't a defect in the product. The problem was I flunked flag furl prevention class. After some remedial training and a retest the kit worked flawlessly and the flag hasn't furled since. The key is in making sure the collar of the lower bushing leaves enough room for that bushi... read more
Since DAY ONE of my first contact with Philip at Grand New Flag several years ago, I've experienced the absolute BEST in customer service. This has included brainstorming my special needs residence. Not uncommon are summer winds 50-60 mph, with winter winds coming in at 80-100 mph. Philip has also patiently discussed flag fabrics, flag weights, and lengths. In full disclosure, I've lost only one flag (Pics 6 & 7). The included photos show three U.S. flag lengths - a 25', 15', and 18' U.S. flags in that order. Pics 1 - 4: the... read more
Their products are of outstanding quality. If you ever have an issue or question just email them and you will receive prompt and efficient customer service. A pleasure doing business with them.
Frequently asked questions about Grand New Flag
How is Grand New Flag rated?
Grand New Flag has a 4.8 star rating with 36 reviews.
When is Grand New Flag open?
Grand New Flag is closed now. It will open tomorrow at 8:30 a.m.
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