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Grand Motors Toyota
- Southport, QLD
About this business
Location details
265 Ferry Road, Southport, QLD, 4215, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very Disappointed with Toyota Service – Feels Like a Scam I recently took my Prado in for service and had a terrible experience. Even though my service label clearly said due in September 2025, I kept getting text messages and calls saying my car was “urgent” for service. The manager told me my service cost would now be the “normal” $899 (instead of the $260 I used to pay), and when I asked if that included everything, he said yes. Because of family health issues, I felt pressured to agree and booked the service for 10/9/... read more
Thank you to Phil, Lynnore & Jason. We purchased a used landcruiser from Canningvale Toyota and unfortunately had a few minor issues with it. Phil immediately took the car back & supplied me with an equivalent loan car. All our concerns were addressed thoroughly & the car returned to us. Very happy with the car & the customer service. Would buy from this business again.
I had a fantastic experience purchasing my Toyota Hilux from Phil Preedy at Canning Vale Toyota. He provided great advice, clear and thorough information, and was very patient in answering all my questions. Phil was professional, approachable, and always returned my phone messages promptly. I have been driving my car for three months now and I love it. Everything Phil said about it is completely accurate. He shared great insights that continue to make me feel confident in my purchase. I highly recommend him to anyone l... read more
We just purchased Toyota RAV4 from Rouse Hill Toyota. Mel is one of the representative who has excellent customer service and she was very professional, friendly and helpful from the beginning through the end process. Highly recommended and thanking Mel for the service that you’ve given us
i will never take my car to them again,when they start the job they give you a price for the job,when you collect your car they give you a different price,almost triple the price
Been coming for many years hoping that the service will improve - however it’s getting worse. Time for another Toyota branch
First, I ordered my car from Chris at the Port Stephens location. He didn't know there was a petrol Rav4 available. I had to inform him. He didn't look up what options were available to me, nothing. Just asked what colour. I added a towbar. The car took 18 months to arrive, and Chris did not keep me in the loop whatsoever. The finance guy was fabulous in this regard. Although I waited 18 months, I wasn't even offered floor mats as a gesture. When I picked up the car, Chris said, "Have you ever driven a hybrid before?" I told... read more
Booked my car online and received a call a few days later saying that they were overbooked and I needed to reschedule (what is the point of having the online booking system?) Rescheduled for the new year and dropped my car off around 7:15 and deposited my key in the drop box before they opened. Requested that my car be washed and vacuumed as per their form and to pick up the car at 1pm. By 3pm I hadn’t heard from them so called and they said they hadn’t got my car. When they checked the key deposit they found my keys and th... read more
Coyota's repair shop is totally unethical and out to rip you off. The management are motivated ny targets and incentives. They offer you the most expensive repair option possible and I would highly reccomensd getting a second opinion for any major repairs, and consider using them only as alast resort. I have had three dealings with them everytime they attempted to rip me off. The first dealing I had was to buy some spare clips for m,uy sunroof, I ahd recently gotten out of hospital and could not count the number I required, ... read more
Frequently asked questions about Grand Motors Toyota
How is Grand Motors Toyota rated?
Grand Motors Toyota has a 4.2 star rating with 1,254 reviews.
When is Grand Motors Toyota open?
Grand Motors Toyota is closed now. It will open on Monday at 9:00 a.m.
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