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Grand at Twin Lakes

4.5

About this business

A full service senior living community with a backyard of envy. Located on Twin Lakes in Palatine, the Grand is designed with the active senior in mind 

Location details

920 E Northwest Hwy, Palatine, IL, 60074, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 2:00 p.m.
Sun10:00 a.m. to 2:00 p.m.
4.5108 reviews
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Ann Dodge's profile image
Ann Dodge 
recommend  Recommended
5 years ago
Ann Dodge's profile image
Ann Dodge 
recommend  Recommended
5 years ago

I just had an amazing experience with the staff at Grand at a Twin Lakes. I had a flat tire while driving on the expressway. I pulled off the highway at the exit and pulled into the parking lot at the Grand. I did not have my cell phone and went into the lobby to ask to use the phone. When I told the receptionist what happened she gave me the phone. Another staff person, I believe the director then came and when she found out what happened asked one of the kitchen staff, Ray, to check if I had a spare tire. He checked and th... read more

Business response:

Ann, thank you for your kind words. We were more than happy to assist you. Glad you got home safe. Happy New Year! <3 

Nancy Davis's profile image
Nancy Davis 
recommend  Recommended
6 years ago

I proud to say l am a resident of this beautiful facility for over one year! The staff is outstanding and they go out of their way to be there to be there for us. There is no time to be bored. Pick your poison and if we don’t have it you can start your own activity. Enough said but did I mention the residents ? A nice happy group! And add to all that is Happy Hour every day from 3:00 to 4:00. 

Tony Mazza's profile image
Tony Mazza 
recommend  Recommended
6 years ago

The staff is attentive and caring to the needs of the residents and committed to improving their quality of life. 

Dale Masker's profile image
Dale Masker 
recommend  Recommended
6 years ago

Lovely facility, excellent, friendly staff. Outstanding activities program that is resident focused. Highly recommend for people looking for a warm and friendly place too call home. 

Rose Collyer's profile image
Rose Collyer 
recommend  Recommended
6 years ago

I am a resident at the Grand and I enjoy living here. The residents are very friendly. I had no problem meeting people. The surroundings are beautiful and well lit and has an openness to it. It makes you feel like you are at a resort. I have a one bedroom apartment and I love it. There are activities here for you to enjoy. We have been having a little problem with the food but the director here is getting it worked out with the new chef and he is great at taking advice from the residents and things are really looking up. The... read more

Carol Settelmayer's profile image
Carol Settelmayer 
recommend  Recommended
6 years ago

Great place! Awesome staff 

Carolyn Wissing's profile image
Carolyn Wissing 
recommend  Recommended
6 years ago

I moved my mom from Iowa to The Grand recently. Everything about The Grand is awesome. The ms are spacious and new. The staff is friendly and caring. There are a lot of activities and things to do. 

Chris Wallace's profile image
Chris Wallace 
recommend  Recommended
7 years ago

awesome place and the staff is amazing 

Frequently asked questions about Grand at Twin Lakes

How is Grand at Twin Lakes rated?

Grand at Twin Lakes has a 4.5 star rating with 108 reviews. 

When is Grand at Twin Lakes open?

Grand at Twin Lakes is closed now. It will open tomorrow at 9:00 a.m. 

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